Strategic Facility Solutions Manager

City-Wide-Facility-Solutions; South San Francisco (CA); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Disability Insurance

PTO

401k

Charitable giving time

Job summary

City Wide Facility Solutions is seeking a Facility Solutions Manager for our Silicon Valley franchise location. The FSM will oversee business operations for assigned client areas, manage relationships with clients and contractors, and help grow service offerings while ensuring high client satisfaction.

The role requires leadership of Night Managers, coordination of staffing, contract negotiations, and keeping detailed documentation such as BIS and Exhibit A’s.

Qualifications

• 3–5+ years sales and management experience in building maintenance or facility management.
• High School diploma required; bachelor’s degree desirable.
• Detail-oriented with excellent follow-through on commitments.
• Excellent verbal and strong written communication skills.

Responsibilities

• Manage all aspects of assigned client relationships, including retention and expansion.
• Negotiate and enter into agreements for additional services and determine pricing/logistics.
• Supervise Night Managers and Service Representatives; ensure service excellence.
• Coordinate staffing needs and monitor contractor performance and compliance.
• Communicate client issues to Directors and Contractors and follow up on resolutions.

Skills

Sales management

Client relationship building

CRM databases

Microsoft Office

Education

High School diploma

Bachelor's degree desirable

Tools

CRM system

Microsoft Office

Job description

City Wide Facility Solutions is seeking a Facility Solutions Manager for our Silicon Valley franchise location. The FSM will oversee business operations for assigned client areas, manage relationships with clients and contractors, and help grow service offerings while ensuring high client satisfaction.

The role requires leadership of Night Managers, coordination of staffing, contract negotiations, and keeping detailed documentation such as BIS and Exhibit A’s.