Strategic Facility Solutions Manager (KC)

City Wide Facility Solutions; Kansas City (MO); On-site; USD 70,000 - 140,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

PTO

401k

Charity/community engagement

Job summary

City Wide Facility Solutions is seeking a Facility Solutions Manager (FSM) for our Kansas City franchise. The role focuses on managing and expanding B2B accounts, coordinating client services and vendor relationships, and ensuring contract compliance across assigned facilities.

You will lead night management, oversee staffing, negotiate service terms, and drive client satisfaction through quality control, strategic planning, and effective communication with clients and contractors.

Qualifications

• 3-5+ years sales and management in building maintenance or facilities.
• High School diploma required; Bachelor’s degree desirable.
• Detail-oriented with strong follow-through on commitments.
• Positive, outgoing personality; great at building relationships.
• Excellent verbal and strong written communication.
• Proficient in Microsoft Office; CRM knowledge.

Responsibilities

• Manage all aspects of assigned client relationships, including retention and expansion.
• Negotiate and enter into client agreements for additional services and pricing.
• Oversee Contractor relationships, hiring, and service delivery terms.
• Ensure quality and client satisfaction through inspections and follow-through.
• Communicate client issues with Operations and Contractors quickly.
• Maintain routes, BIS, and safety/compliance documentation.

Skills

Sales & account management

Client relationships

CRM proficiency

Microsoft Office

Verbal & written communication

Education

High School diploma

Bachelor's degree desirable

Tools

CRM database

Job description

City Wide Facility Solutions is seeking a Facility Solutions Manager (FSM) for our Kansas City franchise. The role focuses on managing and expanding B2B accounts, coordinating client services and vendor relationships, and ensuring contract compliance across assigned facilities.

You will lead night management, oversee staffing, negotiate service terms, and drive client satisfaction through quality control, strategic planning, and effective communication with clients and contractors.