Strategic Facilities Account Manager

CBRE Group, Inc.; Chantilly (VA); Hybrid; USD 70,000 - 100,000; Full time

Job summary

CBRE Group, Inc. seeks an Account Manager to lead a small to mid-size team delivering client commitments within Global Workplace Solutions. You will coordinate staff, manage schedules, and ensure project milestones align with contract obligations.

The role emphasizes supervision, coaching, recruiting, and maintaining strong client relationships, while identifying new sales opportunities and driving service excellence across accounts.

Qualifications

• Bachelor's Degree preferred with 3-5 years of relevant experience.
• Experience in staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred.
• Ability to guide the exchange of sensitive, complicated information, convey performance expectations and handle problems.

Responsibilities

• Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
• Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
• Consult with sales professionals to define basic project requirements. Investigate various approaches to attain end results. Inform the organization of potential risks and implement action plans to address them.
• Assist with the coordination of resources needed to service projects and build strategic operational plans.
• Responsible for the management of sales, and relationships with small to medium-sized clients. Identify new sales opportunities and improvements within existing accounts.
• Monitor service level performance to ensure client service levels are met and exceeded. Present findings to Sr. Management.

Skills

Leadership

Coaching

Recruiting

Performance management

Education

Bachelor's Degree

Tools

Microsoft Office

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

CBRE Group, Inc. seeks an Account Manager to lead a small to mid-size team delivering client commitments within Global Workplace Solutions. You will coordinate staff, manage schedules, and ensure project milestones align with contract obligations.

The role emphasizes supervision, coaching, recruiting, and maintaining strong client relationships, while identifying new sales opportunities and driving service excellence across accounts.