Strategic Events Manager (Hospitality)

Rolling Hills Hospitality, LLC; Blue Ash (OH); On-site; USD 60,000 - 85,000; Full time

Job summary

Embassy Suites Cincinnati Northeast - Blue Ash is seeking an Event Planning Manager responsible for coordinating and executing group events from turnover to completion, serving as the main liaison between clients and hotel operations.

You will manage details, prepare BEOs, lead pre-conferences, supervise multiple events, and ensure adherence to Hilton standards while delivering outstanding guest experiences.

Qualifications

• Minimum 2 years of hotel event planning or hospitality operations experience preferred.
• Experience with Hilton systems and hotel sales/event platforms preferred.
• Strong organizational, communication, and multitasking abilities.
• Excellent customer service and problem-solving skills.

Responsibilities

• Coordinate group and event business from contract execution through final event completion.
• Serve as the primary client contact throughout the planning process.
• Manage event details including room setups, food and beverage, A/V, timelines, VIP requests, transportation, and accommodations.
• Prepare and distribute BEOs, group resumes, and other documents accurately and on time.
• Conduct pre-conference meetings and communicate specs to hotel departments.
• Monitor rooming lists, space utilization, and event schedules for accuracy.
• Ensure events align with Hilton brand standards and service expectations.
• Collaborate with banquet, culinary, front office, housekeeping, and maintenance teams.
• Support sales with site visits, client tours, and presentations when needed.
• Assist with event strategy, space optimization, and guest experience initiatives.
• Monitor group block pickup, cutoff dates, and event timelines.
• Ensure compliance with contracts, billing procedures, and operational standards.
• Maintain clear internal communication across departments to maximize efficiency.

Skills

Event planning

Client liaison

Attention to detail

Communication

Multitasking

Hospitality operations

Education

Bachelor's degree in Hospitality Management, Business, Communications, or related field

Equivalent hospitality experience may be considered in lieu of a degree

Tools

Microsoft Office

Hotel event management software

Job description

Embassy Suites Cincinnati Northeast - Blue Ash is seeking an Event Planning Manager responsible for coordinating and executing group events from turnover to completion, serving as the main liaison between clients and hotel operations.

You will manage details, prepare BEOs, lead pre-conferences, supervise multiple events, and ensure adherence to Hilton standards while delivering outstanding guest experiences.