Strategic Events Coordinator & Experience Lead

PCH Prestige Cruise Services LLC; United States; On-site; USD 45,000 - 65,000; Full time

Job summary

Norwegian Cruise Line Holdings Ltd. is seeking an Events Coordinator to plan, coordinate, and support corporate, trade, and special events across our brands.

You will manage cross-functional logistics, timelines, registrations, and on-site support to deliver seamless, brand-aligned experiences aboard ships and at destination events. You will liaise with internal teams, external partners, guests, and vendors to align requirements and deadlines.

Qualifications

• Bachelor’s degree in Event Management, Hospitality, Marketing, Communications, Business Administration, or related field.
• Minimum 2 years of experience in event coordination or related roles.
• Experience in travel, cruise, hospitality, or corporate events preferred.
• Experience with event management systems, registration platforms, or reporting processes is a plus.

Responsibilities

• Plan, coordinate, and support execution of corporate, trade, and special events.
• Serve as a liaison with internal departments, business owners, external partners, vendors, travel advisors, guests, and other stakeholders.
• Maintain and monitor project plans, task lists, event records, budgets, invoices, contracts, registrations, attendance information, gifting details, and other documentation.
• Coordinate event communications and stakeholder updates, including invitations, confirmations, inquiries, follow-ups, meeting notes, status updates, reports, memos, and event materials.
• Support planning meetings, site visits, shipboard programs, inaugurals, ship launches, christenings, trade shows, seminars at sea, conferences, familiarization sailings, and other events as business needs require.
• Organize and maintain event supplies, equipment, and inventory; place and track approved orders as needed while monitoring readiness, availability, and budget considerations.
• Apply company product knowledge, brand standards, and a guest-centric mindset to support consistent, professional experiences across internal and external events.
• Contribute to post-event recaps, reporting, feedback collection, and process improvements to support continuous improvement and team alignment.
• Provide guidance to coordinator-level support as needed by clarifying priorities, sharing event context, monitoring assigned workstreams, and escalating issues that require manager direction or approval.
• Perform other job-related functions as assigned.

Skills

Detail-oriented

Organizational skills

Time management

Communication skills

Guest-centric

Problem solving

Budgeting

Reporting

Multi-tasking

Flexibility

Education

Bachelor’s degree in Event Management

Tools

MS Office

Smartsheet

Inventory systems

Project management tools

Job description

Norwegian Cruise Line Holdings Ltd. is seeking an Events Coordinator to plan, coordinate, and support corporate, trade, and special events across our brands.

You will manage cross-functional logistics, timelines, registrations, and on-site support to deliver seamless, brand-aligned experiences aboard ships and at destination events. You will liaise with internal teams, external partners, guests, and vendors to align requirements and deadlines.