Event Sales Coordinator

Norwegian Cruise Line Holdings Ltd.; United States; On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Student loan assistance

Disability insurance

Tuition assistance

Paid paternity leave

Paid maternity leave

Job summary

A prominent cruise line company in the United States is searching for an Entry Level Sales Support position. The role involves managing programming requests and collaborating with hotel operations. Applicants should hold a Bachelor's Degree in Business and possess strong organizational and communication skills. Benefits include medical insurance and 401(k).

Qualifications

• Minimum 1-year charter, meeting or incentive sales experience.
• 3-5 years cruise and travel sales experience preferred.

Responsibilities

• Manage onboard programming requests prior to group contracting.
• Facilitate site inspections pre-group contract.
• Complete Salesforce updates.
• Attend conferences and special events as required.

Skills

Working knowledge of Microsoft Office Suite

Organizational skills

Excellent verbal and written command of English

Ability to build personal credibility

Ability to adapt to changing environment

Problem-solving skills

Team skills

Education

Bachelor's Degree in Business

Job description

Responsible for providing internal support for CM&I sales lead and specialist. Work with hotel operations, the CM&I operations team and vessels to manage programming requests prior to a group contracting. Manage the group handover process, site inspections pre-contract, sales force updates, Oceania and Regent CM&I group build requests and new vendor forms.

DUTIES & RESPONSIBILITIES

• Work with the CM&I sales lead, sales specialist, hotel operations, CM&I operations team, vessels and clients to manage onboard programming requests prior to a group contracting.
• Manage the NCL, Oceania and Regent group handover process.
• Work with clients, hotel operations and security to facilitate site sections pre-group contract.
• Complete all Salesforce updates.
• Complete Oceania and Regent CM&I group build requests. Work with Oceania and Regent revenue teams as needed.
• Attend conferences and special events as required.
• Lead miscellaneous projects as required by the business.
• Perform other job-related duties as assigned.

QUALIFICATIONS

DEGREE TYPE: Bachelor's Degree

FIELD(S) OF STUDY: Business

EXPERIENCE

• Minimum 1-year charter, meeting or incentive sales experience. 3-5 cruise and travel sales experience preferred.

COMPETENCIES/SKILLS

• Working knowledge of Microsoft Office Suite to include intermediate level skills with Excel and Word.
• Knowledge of or ability to learn reservation system with groups.
• Organizational skills to handle group files, consistently and clearly; organizational skills to maintain calendar and ensure proper follow-up.
• Ability to build personal credibility by way of solid product knowledge, services, procedures, consistent follow-through and problem solving skills.
• Ability to adapt to a quickly changing sales and operations environment; ability to shift priorities per business demands. Interpersonal skills to work effectively in a team based environment.
• Excellent verbal and written command of English sufficient to support travel partners and internal stakeholders with questions/issues as well as to effectively diffuse situations whenever necessary. Knowledge of or ability to learn ship and shoreside business operations.
• Team and problem-solving skills to assist Lead and sales specialists with various tasks.
• Ability to travel onboard ships and events whenever necessary and work particular hours as determined by assigned region to service clients.

To Executive Search Firms & Staffing Agencies: NCLH does not accept unsolicited resumes from any agencies. All unsolicited resumes will be considered NCLH property, and NCLH will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting the NCLH Human Resources Talent Acquisition Department.

Seniority level

Entry level

Employment type

Full-time

Job function

Sales, Administrative, and Management

Industries

Travel Arrangements, Hospitality, and Events Services

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Benefits

• Medical insurance
• Vision insurance
• 401(k)
• Student loan assistance
• Disability insurance
• Tuition assistance
• Paid paternity leave
• Paid maternity leave