Events Specialist

Norwegian Cruise Line Holdings Ltd.; Miami (FL); On-site; USD 50,000 - 70,000; Full time

Job summary

Norwegian Cruise Line Holdings Ltd. in Miami seeks an experienced events professional to coordinate corporate, trade and special events across venues and ships.

You will manage cross-functional logistics, timelines, registrations, budgets and on-site support to deliver brand-aligned experiences. The role requires a Bachelor's degree in Event Management or related field and at least 2 years in event coordination or project coordination.

Qualifications

• Bachelor’s degree in Event Management or related field preferred; or equivalent combination of education, skills, and experience.
• Minimum 2 years of experience in event coordination, project coordination, guest services, hospitality, corporate support, or related role.
• Experience supporting multiple event types, coordinating cross-functional workstreams, tracking project deliverables, and supporting budgets, invoices, contracts, or reporting.

Responsibilities

• Plan, coordinate and support execution of corporate, trade, and special events by managing cross-functional logistics, timelines and on-site support.
• Serve as a liaison with internal departments, business owners, external partners, vendors, travel advisors, guests and stakeholders.
• Maintain and monitor project plans, budgets, invoices, contracts, registrations, and reporting documents.
• Coordinate event communications and stakeholder updates, including invitations, confirmations, follow-ups and event materials.
• Support planning meetings, shipboard programs, inaugurals, ship launches, trade shows, conferences and other events as needed.
• Organize and maintain event supplies, equipment and inventory; manage orders, readiness and budget considerations.
• Apply product knowledge and brand standards to ensure consistent guest-centric experiences across events.
• Contribute to post-event recaps, reporting and process improvements.
• Provide guidance to coordinator-level support and escalate issues as needed.
• Perform other job-related functions as assigned.

Skills

Event coordination

Project coordination

Communication

Budget tracking

Education

Bachelor's degree in Event Management

Tools

Microsoft Office

Smartsheet

Registration platforms

Inventory systems

Job description

GROW YOUR CAREER WITH US

At Norwegian Cruise Line Holdings (NCLH), we know our future success depends on our ability to attract and retain the very best talent. Our brands deliver vacations of a lifetime with innovative product offerings, a high level of service and unique guest experiences aboard each vessel and we’re continually seeking applicants who are passionate about hospitality and committed to being their personal best. As you learn more about our company, we think you will agree that there is no better time than now to become a member of the NCLH family!

GROW YOUR CAREER WITH US

At Norwegian Cruise Line Holdings (NCLH), we know our future success depends on our ability to attract and retain the very best talent. Our brands deliver vacations of a lifetime with innovative product offerings, a high level of service and unique guest experiences aboard each vessel and we’re continually seeking applicants who are passionate about hospitality and committed to being their personal best. As you learn more about our company, we think you will agree that there is no better time than now to become a member of the NCLH family!

Position Responsibilities

• Plan, coordinate, and support execution of corporate, trade, and special events by managing cross-functional logistics, timelines, communications, registration details, project milestones, and on-site support to deliver seamless, brand-aligned experiences.
• Serve as a liaison with internal departments, business owners, external partners, vendors, travel advisors, guests, and other stakeholders to align event requirements, priorities, deliverables, and deadlines.
• Maintain and monitor project plans, task lists, event records, budgets, invoices, contracts, registrations, attendance information, gifting details, and other documentation to support accurate reporting, effective execution, and timely escalation of risks or decisions.
• Coordinate event communications and stakeholder updates, including invitations, confirmations, inquiries, follow-ups, meeting notes, status updates, reports, memos, and event materials for stakeholders and leadership.
• Support planning meetings, site visits, shipboard programs, inaugurals, ship launches, christenings, trade shows, seminars at sea, conferences, familiarization sailings, and other events as business needs require.
• Organize and maintain event supplies, equipment, and inventory; place and track approved orders as needed while monitoring readiness, availability, and budget considerations.
• Apply company product knowledge, brand standards, and a guest-centric mindset to support consistent, professional experiences across internal and external events.
• Contribute to post-event recaps, reporting, feedback collection, and process improvements to support continuous improvement and team alignment.
• Provide guidance to coordinator-level support as needed by clarifying priorities, sharing event context, monitoring assigned workstreams, and escalating issues that require manager direction or approval.
• Perform other job-related functions as assigned.

Knowledge And Experience

EDUCATION: Bachelor’s degree in Event Management, Hospitality, Marketing, Communications, Business Administration, Project Management, or a related field preferred; or equivalent combination of education, skills, and experience.

EXPERIENCE: Minimum 2 years of experience in event coordination, project coordination, guest services, hospitality, corporate support, or a related role required. Experience supporting multiple event types, coordinating cross-functional workstreams, tracking project deliverables, preparing stakeholder updates, and supporting budget, invoice, contract, registration, or reporting processes preferred. Experience in the travel, cruise, hospitality, trade show, or corporate events industry preferred. Experience with event management systems, registration platforms, inventory coordination, or project management tools is a plus.

KNOWLEDGE & SKILLS: Detail-oriented with strong organizational, time management, prioritization, and follow-up skills. Excellent verbal and written communication skills with the ability to collaborate effectively with internal stakeholders, external partners, vendors, travel advisors, guests, and leadership. Demonstrates adaptability, initiative, creativity, sound judgment, problem-solving ability, and a guest-centric approach. Able to manage multiple priorities with moderate independence, maintain accurate documentation, support budgets and reporting, monitor project deliverables, identify risks, and contribute to continuous improvement. Proficient with Microsoft Office Suite; familiarity with event operations, registration platforms, Smartsheet or other project management tools, inventory systems, and logistics planning is a plus. Flexibility to work evenings, weekends, and travel domestically or internationally as business needs require. Must possess a valid passport or be able to obtain one.

About Nclh

Norwegian Cruise Line Holdings Ltd. (NYSE: NCLH) is a leading global cruise company which operates the Norwegian Cruise Line®, Oceania Cruises® and Regent Seven Seas Cruises® brands. The combined brands currently operate 32 ships, employ over 35,000 shipboard crew from more than 110 different countries and visit approximately 700 different port destination each year.

Learn More About Our Company

At a Glance
Brand Overview
Norwegian Cruise Line
Oceania Cruises
Regent Seven Seas Cruises
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EQUAL OPPORTUNITY EMPLOYER

It is Norwegian Cruise Line Holding’s policy not to discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, and marital or veteran status.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.