Cruise Sales & Guest Experience Consultant

Norwegian Cruise Line Holdings Ltd.; Missouri; On-site; USD 45,000 - 65,000; Full time

Job summary

Norwegian Cruise Line Holdings Ltd. is seeking a sales-focused professional to promote cruise products to direct consumers, identify travel needs, and deliver exceptional service.

You will build relationships, follow up on leads, and work to meet revenue goals in a high-energy sales environment. The role requires strong verbal communication, knowledge of products and itineraries, and the ability to multi-task while adhering to a strict dress code.

Qualifications

• Must have excellent verbal communication skills to interact with guests by phone and in person
• Strong knowledge of Norwegian Cruise Line's products, itineraries, and promotions
• Ability to multi-task in a high-energy, quota-driven sales environment
• Adherence to dress code requirements

Responsibilities

• Promotes sales to direct consumers by initiating calls and handling leads to identify travel needs
• Maintains relationships and follows up to close sales and meet revenue goals
• Keeps prospect lists updated and promotes cruises based on guest history and preferences
• Participates in sales meetings and campaigns to ensure accurate information and effective techniques

Skills

Verbal communication

Customer service

Sales driven

CRM familiarity

Education

High School Diploma

Bachelor's degree in Marketing or related field

Tools

CRM systems

Job description

Norwegian Cruise Line Holdings Ltd. is seeking a sales-focused professional to promote cruise products to direct consumers, identify travel needs, and deliver exceptional service.

You will build relationships, follow up on leads, and work to meet revenue goals in a high-energy sales environment. The role requires strong verbal communication, knowledge of products and itineraries, and the ability to multi-task while adhering to a strict dress code.