Events Specialist

PCH Prestige Cruise Services LLC; United States; On-site; USD 45,000 - 65,000; Full time

Job summary

Norwegian Cruise Line Holdings Ltd. is seeking an Events Coordinator to plan, coordinate, and support corporate, trade, and special events across our brands.

You will manage cross-functional logistics, timelines, registrations, and on-site support to deliver seamless, brand-aligned experiences aboard ships and at destination events. You will liaise with internal teams, external partners, guests, and vendors to align requirements and deadlines.

Qualifications

• Bachelor’s degree in Event Management, Hospitality, Marketing, Communications, Business Administration, or related field.
• Minimum 2 years of experience in event coordination or related roles.
• Experience in travel, cruise, hospitality, or corporate events preferred.
• Experience with event management systems, registration platforms, or reporting processes is a plus.

Responsibilities

• Plan, coordinate, and support execution of corporate, trade, and special events.
• Serve as a liaison with internal departments, business owners, external partners, vendors, travel advisors, guests, and other stakeholders.
• Maintain and monitor project plans, task lists, event records, budgets, invoices, contracts, registrations, attendance information, gifting details, and other documentation.
• Coordinate event communications and stakeholder updates, including invitations, confirmations, inquiries, follow-ups, meeting notes, status updates, reports, memos, and event materials.
• Support planning meetings, site visits, shipboard programs, inaugurals, ship launches, christenings, trade shows, seminars at sea, conferences, familiarization sailings, and other events as business needs require.
• Organize and maintain event supplies, equipment, and inventory; place and track approved orders as needed while monitoring readiness, availability, and budget considerations.
• Apply company product knowledge, brand standards, and a guest-centric mindset to support consistent, professional experiences across internal and external events.
• Contribute to post-event recaps, reporting, feedback collection, and process improvements to support continuous improvement and team alignment.
• Provide guidance to coordinator-level support as needed by clarifying priorities, sharing event context, monitoring assigned workstreams, and escalating issues that require manager direction or approval.
• Perform other job-related functions as assigned.

Skills

Detail-oriented

Organizational skills

Time management

Communication skills

Guest-centric

Problem solving

Budgeting

Reporting

Multi-tasking

Flexibility

Education

Bachelor’s degree in Event Management

Tools

MS Office

Smartsheet

Inventory systems

Project management tools

Job description

POSITION RESPONSIBILITIES:

Plan, coordinate, and support execution of corporate, trade, and special events by managing cross-functional logistics, timelines, communications, registration details, project milestones, and on-site support to deliver seamless, brand-aligned experiences.

Serve as a liaison with internal departments, business owners, external partners, vendors, travel advisors, guests, and other stakeholders to align event requirements, priorities, deliverables, and deadlines.

Maintain and monitor project plans, task lists, event records, budgets, invoices, contracts, registrations, attendance information, gifting details, and other documentation to support accurate reporting, effective execution, and timely escalation of risks or decisions.

Coordinate event communications and stakeholder updates, including invitations, confirmations, inquiries, follow-ups, meeting notes, status updates, reports, memos, and event materials for stakeholders and leadership.

Support planning meetings, site visits, shipboard programs, inaugurals, ship launches, christenings, trade shows, seminars at sea, conferences, familiarization sailings, and other events as business needs require.

Organize and maintain event supplies, equipment, and inventory; place and track approved orders as needed while monitoring readiness, availability, and budget considerations.

Apply company product knowledge, brand standards, and a guest-centric mindset to support consistent, professional experiences across internal and external events.

Contribute to post-event recaps, reporting, feedback collection, and process improvements to support continuous improvement and team alignment.

Provide guidance to coordinator-level support as needed by clarifying priorities, sharing event context, monitoring assigned workstreams, and escalating issues that require manager direction or approval.

Perform other job-related functions as assigned.

KNOWLEDGE AND EXPERIENCE:

EDUCATION: Bachelor’s degree in Event Management, Hospitality, Marketing, Communications, Business Administration, Project Management, or a related field preferred; or equivalent combination of education, skills, and experience.

EXPERIENCE: Minimum 2 years of experience in event coordination, project coordination, guest services, hospitality, corporate support, or a related role required. Experience supporting multiple event types, coordinating cross-functional workstreams, tracking project deliverables, preparing stakeholder updates, and supporting budget, invoice, contract, registration, or reporting processes preferred. Experience in the travel, cruise, hospitality, trade show, or corporate events industry preferred. Experience with event management systems, registration platforms, inventory coordination, or project management tools is a plus.

KNOWLEDGE & SKILLS

Detail-oriented with strong organizational, time management, prioritization, and follow-up skills.

Excellent verbal and written communication skills with the ability to collaborate effectively with internal stakeholders, external partners, vendors, travel advisors, guests, and leadership.

Demonstrates adaptability, initiative, creativity, sound judgment, problem-solving ability, and a guest-centric approach.

Able to manage multiple priorities with moderate independence, maintain accurate documentation, support budgets and reporting, monitor project deliverables, identify risks, and contribute to continuous improvement.

Proficient with Microsoft Office Suite; familiarity with event operations, registration platforms, Smartsheet or other project management tools, inventory systems, and logistics planning is a plus.

Flexibility to work evenings, weekends, and travel domestically or internationally as business needs require.

Must possess a valid passport or be able to obtain one.

ABOUT NCLH

Norwegian Cruise Line Holdings Ltd. (NYSE: NCLH) is a leading global cruise company which operates the Norwegian Cruise Line®, Oceania Cruises® and Regent Seven Seas Cruises® brands. The combined brands currently operate 32 ships, employ over 35,000 shipboard crew from more than 110 different countries and visit approximately 700 different port destination each year.

LEARN MORE ABOUT OUR COMPANY:

At a Glance Brand Overview Norwegian Cruise Line Oceania Cruises Regent Seven Seas Cruises New Releases

EQUAL OPPORTUNITY EMPLOYER

It is Norwegian Cruise Line Holding’s policy not to discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, and marital or veteran status. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

We’re thrilled you’re here to explore career opportunities with our team. If you're driven and enjoy thriving in an environment that values People Excellence, you’re in the right place! We’re incredibly proud of our team and the meaningful work we do every day. Our culture is built on Innovation, Collaboration, Transparency and Passion; our key Value Anchors that continue to drive our success and shape our future. We’re excited to learn more about your background and experiences, and to see where this journey might take us together. Please introduce yourself and let’s get connected. Our team is committed to People Excellence and we make it our business to ensure that we recruit the best and the brightest talent to be a part of our growing company. If you’re ready to take your career to the next level and collaborate with our team in driving innovation, guest experiences and operational excellence, then NCLH is the place for you!

Norwegian Cruise Line Holdings Ltd. (NYSE: NCLH) is a leading global cruise company that operates Norwegian Cruise Line, Oceania Cruises and Regent Seven Seas Cruises. With a combined fleet of 34 ships and itineraries to approximately 700 destinations worldwide, NCLH has exciting plans to expand our business in the years ahead. We expect to add 13 additional ships across the three brands through 2036.

To learn more about our brands, please visit: https://www.nclhltd.com/brands Norwegian Cruise Line https://youtu.be/_xCrwYz_7e8 Oceania Cruises https://youtu.be/E_aptk9QNvE Regent Seven Seas Cruises https://youtu.be/irx8sLBX0Sc