Strategic Event Planning Manager

Hyatt Regency; Phoenix (AZ); On-site; USD 60,000 - 82,000; Full time

Job summary

Hyatt Regency Phoenix is seeking an Event Planning Manager to lead planning and execution of group events contracted by Sales. You will serve as the primary liaison between clients and hotel operations, coordinating food and beverage, AV, room blocks, and billing.

You’ll manage on-site contact, ensure flawless event execution, and maintain strong client relationships while providing exceptional service. Previous hotel or event planning experience is preferred, and strong communication is

Qualifications

• Minimum two to three years of administrative or office experience.
• Experience in event planning or hospitality preferred.
• Strong attention to detail and organizational skills.
• Proficient in Microsoft Office and hotel PMS.

Responsibilities

• Coordinate and plan meetings, events, and group functions.
• Serve as the primary contact for clients throughout the event planning process.
• Work closely with Sales, Operations, Culinary, and other departments to ensure successful event execution.
• Communicate event details, timelines, and special requests to all relevant teams.
• Conduct site tours for confirmed groups and clients.
• Monitor events on-site and address client needs or concerns.
• Maintain accurate event records, contracts, and documentation in Hyatt systems.
• Review and reconcile event billing with clients and the Finance team.
• Attend and lead event planning and group resume meetings.
• Meet service, guest satisfaction, and revenue goals.
• Perform other duties as assigned by hotel leadership.

Skills

Attention to detail

Flexible schedule

Administrative experience

Event planning experience

Teamwork

Communication skills

Customer service

MS Office

PMS software

Job description

Hyatt Regency Phoenix is seeking an Event Planning Manager to lead planning and execution of group events contracted by Sales. You will serve as the primary liaison between clients and hotel operations, coordinating food and beverage, AV, room blocks, and billing.

You’ll manage on-site contact, ensure flawless event execution, and maintain strong client relationships while providing exceptional service. Previous hotel or event planning experience is preferred, and strong communication is