Strategic Event Operations Leader

Rippling, Inc.; Los Angeles (CA); On-site; USD 65,000 - 105,000; Full time

Job summary

Pasona N A, based in Los Angeles, seeks an Event Operations Manager to oversee JAPAN HOUSE LA events, handle guest services, and coordinate cross-department tasks. The role requires strong organizational skills and the ability to manage multiple events from planning to execution.

Responsibilities include venue sourcing, AV coordination, staffing, post-event reporting, and vendor relations. Proficiency in Japanese and English is essential, with experience in surveys and newsletters advantageous.

Qualifications

• A bachelor's degree is required.
• Business, Hospitality Management, or a relevant field is preferred.
• Seven years of related work experience required if no degree.
• At least three years of event management experience.
• At least one year of dining services experience.
• Basic knowledge of AV equipment setup.
• Ability to lift at least 30 lbs.

Responsibilities

• Manage venue sourcing, seminar setup, guest lists, seating, and run-of-show for events.
• Coordinate pre-event planning and communicate requirements across departments.
• Create event orders and relay needs to associates and departments.
• Collect information from event team, clients, and stakeholders for planning.
• Oversee on-the-day event operations and vendor coordination.
• Observe operations and identify areas for improvement.
• Create websites and registration flows; manage surveys and communications.
• Maintain event newsletters and update contact databases.

Skills

Event management

Vendor management

Bilingual Japanese/English

Microsoft Office

SurveyMonkey

Swoogo

MailChimp

Zoom Webinar

Education

Bachelor's degree

Hospitality Management or Business preferred

Tools

AV fundamentals

Job description

Pasona N A, based in Los Angeles, seeks an Event Operations Manager to oversee JAPAN HOUSE LA events, handle guest services, and coordinate cross-department tasks. The role requires strong organizational skills and the ability to manage multiple events from planning to execution.

Responsibilities include venue sourcing, AV coordination, staffing, post-event reporting, and vendor relations. Proficiency in Japanese and English is essential, with experience in surveys and newsletters advantageous.