Strategic Enterprise Solutions Architect – Fintech

United States Digital Space LLC; San Francisco (CA); On-site; USD 180,000 - 240,000; Full time

Job summary

United States Digital Space LLC is seeking an experienced Solutions Architect to engage with C-level and technical stakeholders, shaping business and technical strategies and driving monetization opportunities. You will architect end-to-end customer transformations and coordinate with product, engineering, and sales teams.

Ideal candidates bring 10+ years in enterprise/SaaS environments, strong communication, and the ability to travel up to 25%.

Qualifications

• 10+ years of experience in a similar customer-facing engineering role such as solution consultant, solutions architect, sales engineer, for a global software enterprise.
• 7+ years of experience in pre-sales
• Experience in the payments/ billing / invoicing / issuing / banking / Fintech space
• Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels.
• Effective group-facilitation skills and confidence in proposing and leading customer meetings to gain strategic footing and pursue opportunities.
• Thorough understanding of the software development lifecycle and API architectures. A background in writing code in any of the company’s primary deployment languages (Ruby, Python, JavaScript, Java, Go, etc.) is a plus.
• Outstanding spoken and written communication skills, presentation skills, and confident in explaining complex concepts to both technical and non-technical audiences.
• Ability to operate independently in a highly ambiguous and fast-paced environment
• Passion to take on ownership and drive change in a constantly evolving environment.
• Superior verbal and written communication skills in English
• Ability to travel per business needs

Responsibilities

• Be a key member of a the company account team with deep involvement in defining the customer strategy
• Identify and close new complex opportunities, and accelerate solution adoption. Understand and align with the customer’s product and business roadmap and uncover opportunities for the company to accelerate their progress on that roadmap.
• Drive thought leadership and be a trusted advisor for key business and technical stakeholders including CIO, CTO, COO, CRO, CDO, Head of Product Engineering and Head of Payments.
• Work to deeply understand the customer’s business objectives, and then design and apply the company’s solutions to their challenges. Develop and articulate the end to end customer transformation journey and create future roadmaps and architectures with deep 3rd party integrations in play.
• Conduct business analysis and background research on customers, industries, and competitors with a view to support growth for the user's business.
• Lead strategy engagements with users to align to business priorities, design solutions and secure the technical win by performing in-depth customer discovery, evangelizing the proposed solutions through executive briefings, readouts, presentations, workshops and solution demos.
• Expand the company’s footprint within existing accounts to new global markets and business units by introducing new capabilities and local payment methods.
• Act as the Voice of the Customer to bring insights, trends and opportunities to the leadership, product and engineering teams from the forefront and prioritized for delivery.
• Participate in sales forecasting, Quarterly Business Reviews and account/territory planning to strategically and tactically align for success
• Approximately 25% travel is anticipated to help you connect in-person in a meaningful way with users and collaborate internally

Job description

United States Digital Space LLC is seeking an experienced Solutions Architect to engage with C-level and technical stakeholders, shaping business and technical strategies and driving monetization opportunities. You will architect end-to-end customer transformations and coordinate with product, engineering, and sales teams.

Ideal candidates bring 10+ years in enterprise/SaaS environments, strong communication, and the ability to travel up to 25%.