Strategic Enterprise SaaS Account Executive

PagerDuty; Little Rock (AR); Hybrid; USD 131,000 - 171,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits package

Flexible work arrangements

Company equity

ESPP

Retirement or pension plan

Generous paid vacation time

Paid holidays and sick leave

Dutonian Wellness Days & Hibernation"D

Paid parental leave: 22 weeks for a孕親,

Paid volunteer time off

Company-wide hack weeks

Mental wellness programs

Job summary

PagerDuty is seeking an Account Executive to drive growth and expansion within an established enterprise portfolio, engaging C-level executives and delivering measurable value through the Operations Cloud. You will manage multi-product sales cycles, maintain a robust pipeline in Salesforce, and collaborate with Customer Success and Product teams to ensure long-term retention.

The role rewards strategic thinking, relationship-building, and a track record of exceeding quotas in complex enterprise

Qualifications

• 8+ years of experience in B2B sales, account management, or expansion roles within SaaS or cloud software.
• Proven success managing a quota in complex, long-cycle enterprise sales.
• Demonstrated experience selling to and influencing C-level executives.
• Proficiency with Salesforce (SFDC) for pipeline management and forecasting.
• Bachelor’s degree or equivalent experience.

Responsibilities

• Own and grow a defined set of enterprise accounts by driving upsell, cross-sell, and expansion opportunities.
• Build and maintain trusted executive relationships through regular in-person engagement and consultative selling.
• Develop and execute strategic account plans to identify growth areas, expansion pathways, and competitive positioning.
• Drive adoption of PagerDuty’s Operations Cloud by articulating clear business value and ROI.
• Execute complex, multi-product sales motions and partner with Solution Consultants for technical validation and proof-of-concept activities.
• Maintain accurate forecasts and a disciplined pipeline in Salesforce using the MEDDICC framework.
• Collaborate with Customer Success, Product Management, and Renewals teams to ensure customer satisfaction and long-term retention.

Skills

B2B sales

Account management

Executive engagement

Forecasting

MEDDICC

Education

Bachelor’s degree or equivalent experience

Tools

Salesforce (SFDC)

Job description

PagerDuty is seeking an Account Executive to drive growth and expansion within an established enterprise portfolio, engaging C-level executives and delivering measurable value through the Operations Cloud. You will manage multi-product sales cycles, maintain a robust pipeline in Salesforce, and collaborate with Customer Success and Product teams to ensure long-term retention.

The role rewards strategic thinking, relationship-building, and a track record of exceeding quotas in complex enterprise