Enterprise AI SaaS Account Executive

PagerDuty; Carson City (NV); Hybrid; USD 131,000 - 171,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

Company equity

ESPP

Retirement plan

Paid time off

Holidays & leave

Wellness days

Job summary

PagerDuty, Inc. is seeking an Account Executive to drive growth within an established enterprise portfolio, combining strategic account management with consultative SaaS sales.

You’ll partner with C-level executives to deliver measurable outcomes through Operations Cloud adoption and multi-product opportunities. The ideal candidate is relationship-driven, thrives in long sales cycles, and excels at executive engagement.

Qualifications

• 8+ years of experience in B2B sales, account management, or expansion roles within SaaS or cloud software.
• Proven success managing a quota in complex, long-cycle enterprise sales.
• Demonstrated experience selling to and influencing C-level executives.
• Proficiency with Salesforce (SFDC) for pipeline management and forecasting.
• Bachelor’s degree or equivalent experience.

Responsibilities

• Own and grow a defined set of enterprise accounts by driving upsell, cross-sell, and expansion opportunities.
• Build and maintain trusted executive relationships through regular in-person engagement and consultative selling.
• Develop and execute strategic account plans to identify growth areas, expansion pathways, and competitive positioning.
• Drive adoption of PagerDuty’s Operations Cloud by articulating clear business value and ROI.
• Execute complex, multi-product sales motions and partner with Solution Consultants for technical validation and proof-of-concept activities.
• Maintain accurate forecasts and a disciplined pipeline in Salesforce using the MEDDICC framework.
• Collaborate with Customer Success, Product Management, and Renewals teams to ensure customer satisfaction and long-term retention.

Skills

Enterprise sales

C-level engagement

Forecasting in SFDC

Strategic account planning

Negotiation

Multi-product selling

Education

Bachelor’s degree

Tools

Salesforce (SFDC)

Job description

PagerDuty, Inc. is seeking an Account Executive to drive growth within an established enterprise portfolio, combining strategic account management with consultative SaaS sales.

You’ll partner with C-level executives to deliver measurable outcomes through Operations Cloud adoption and multi-product opportunities. The ideal candidate is relationship-driven, thrives in long sales cycles, and excels at executive engagement.