Strategic Enterprise Account Executive – SaaS Growth

PagerDuty, Inc.; San Francisco, Northern (CA, KY); Hybrid; USD 131,000 - 171,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

Flexible work arrangements

Company equity

ESPP

Pension plan

Paid vacation

Holidays and sick leave

Wellness days

Parental leave

Volunteer time off

Hack weeks

Mental wellness programs

Job summary

PagerDuty, Inc. is seeking an Account Executive to drive growth within an established enterprise portfolio. You will lead multi-product sales motions, engage C‑level executives, and build strategic plans to expand within key accounts.

You will partner with Customer Success, Product, and Renewals teams to deliver measurable outcomes, manage a healthy pipeline in SFDC, and close high‑value deals in a fast-growing SaaS environment.

Qualifications

• 8+ years of experience in B2B sales or related roles within SaaS or cloud software.
• Proven success managing a quota in complex, long-cycle enterprise sales.
• Experience selling to and influencing C-level executives.
• Proficiency with Salesforce (SFDC) for pipeline management and forecasting.
• Bachelor’s degree or equivalent experience.

Responsibilities

• Own and grow a defined set of enterprise accounts by driving upsell, cross-sell, and expansion opportunities.
• Build and maintain trusted executive relationships through regular in-person engagement and consultative selling.
• Develop and execute strategic account plans to identify growth areas, expansion pathways, and competitive positioning.
• Drive adoption of PagerDuty’s Operations Cloud by articulating clear business value and ROI.
• Execute complex, multi-product sales motions and partner with Solution Consultants for technical validation and proof-of-concept activities.
• Maintain accurate forecasts and a disciplined pipeline in Salesforce using the MEDDICC framework.
• Collaborate with Customer Success, Product Management, and Renewals teams to ensure customer satisfaction and long‑term retention.

Skills

Executive engagement

Complex deal cycles

Quota management

Sales forecasting with SFDC

Relationship building

Education

Bachelor's degree or equivalent experience

Tools

Salesforce (SFDC)

Job description

PagerDuty, Inc. is seeking an Account Executive to drive growth within an established enterprise portfolio. You will lead multi-product sales motions, engage C‑level executives, and build strategic plans to expand within key accounts.

You will partner with Customer Success, Product, and Renewals teams to deliver measurable outcomes, manage a healthy pipeline in SFDC, and close high‑value deals in a fast-growing SaaS environment.