Strategic Enterprise Partnerships Lead

UKG (Ultimate Kronos Group); Columbia (SC); On-site; USD 130,000 - 186,000; Full time

Job summary

UKG is seeking a Managing Partner to maximize long-term value across a portfolio of strategic customer relationships. You will work at the intersection of business strategy, executive engagement, and enterprise execution to align capabilities with customer priorities and drive measurable outcomes.

Leading cross-functional resources and governance, you will accelerate growth, strengthen executive sponsorship, and expand UKG's strategic partnership with high-impact customers.

Qualifications

• 10+ years of experience in enterprise software, consulting, strategic account management, executive relationship management, customer transformation, or related leadership roles.
• GTM Experience in Manufacturing, retail or Healthcare desired.
• Experience leading complex, enterprise-wide customer relationships with significant commercial impact and executive visibility.
• Proven ability to build trusted advisor relationships with C-suite executives and influence enterprise business strategy, transformation initiatives, and strategic investment decisions.
• Experience developing multi-year account strategies, executive engagement models, transformation roadmaps, governance frameworks, and business growth plans.

Responsibilities

• Lead the long-term strategy for a portfolio of UKG's most strategic customer relationships, focused on increasing customer value, retention, and sustainable revenue growth.
• Develop and execute multi-year account strategies that align customer business priorities with UKG's capabilities, innovation roadmap, and strategic investments.
• Identify opportunities to expand UKG's strategic footprint by connecting customer objectives with new capabilities, products, and transformation initiatives.
• Continuously assess customer health, business priorities, organizational change, and growth opportunities to proactively shape account strategy.
• Partner with executive stakeholders to define measurable business outcomes and success criteria for the customer relationship.
• Establish governance frameworks and executive operating rhythms that drive accountability, transparency, and progress against strategic priorities.
• Champion value realization by ensuring customers achieve meaningful business results and measurable return on their investment with UKG.
• Proactively identify and mitigate strategic risks that could impact customer outcomes, retention, or future growth.
• Develop trusted relationships with C-suite executives and senior business leaders across customer organizations.
• Facilitate executive business reviews, strategic planning sessions, transformation discussions, and governance meetings.

Skills

Enterprise software

Strategic account mgmt

Executive relationship mgmt

GTM experience

Transformation programs

Education

MBA or advanced degree

Job description

UKG is seeking a Managing Partner to maximize long-term value across a portfolio of strategic customer relationships. You will work at the intersection of business strategy, executive engagement, and enterprise execution to align capabilities with customer priorities and drive measurable outcomes.

Leading cross-functional resources and governance, you will accelerate growth, strengthen executive sponsorship, and expand UKG's strategic partnership with high-impact customers.