Strategic Enterprise Client Leader

TrueAccord Corp.; United States; On-site; USD 120,000 - 160,000; Full time

Job summary

TrueAccord Corp. seeks a Senior Client Manager to own strategic enterprise partnerships, driving portfolio growth, health, and executive-aligned outcomes. You will blend financial acumen with consultative digital collections expertise to influence product direction and optimize multi-channel outreach.

You will lead cross-functional teams, mentor peers, and guide partners through digital transformation to improve performance and client satisfaction across a high-value client portfolio.

Qualifications

• Experience in debt collection or financial services.
• Bachelor’s degree or equivalent professional background.
• Ability to turn data into actionable business insights.

Responsibilities

• Lead Strategic Account Growth: manage a high-impact portfolio with sales to hit revenue goals.
• Drive Data-Driven Insights: translate performance metrics into strategic narratives for reviews.
• Advocate & Influence: be the strategic voice to Product and Engineering to shape roadmaps.
• Manage Account Health & Escalations: act as executive-level escalation lead with risk dashboards.
• Guide Digital Transformation: help partners scale to digital-first collections and tuning.
• Elevate Team Culture: mentor juniors and align internal priorities with client success.

Skills

Strategic lead

Analytical storytelling

Cross-functional leadership

Owner mindset

Education

Bachelor’s degree or equivalent

Job description

TrueAccord Corp. seeks a Senior Client Manager to own strategic enterprise partnerships, driving portfolio growth, health, and executive-aligned outcomes. You will blend financial acumen with consultative digital collections expertise to influence product direction and optimize multi-channel outreach.

You will lead cross-functional teams, mentor peers, and guide partners through digital transformation to improve performance and client satisfaction across a high-value client portfolio.