Senior Client Leader — Enterprise Accounts & Strategy

Criterion Global; Miami (FL); On-site; USD 135,000 - 155,000; Full time

Job summary

Criterion Global is seeking a Senior Account Director, Client Leadership, to own and grow a portfolio of sophisticated client relationships. You will operate at the intersection of client strategy, media, and agency operations, ensuring excellence and proactive decision-making across senior stakeholder interactions.

The role requires deep client insight, independent leadership of complex relationships, and the ability to move between CEO-level questions and practical delivery details, with a

Qualifications

• 8+ years in an agency or marketing/advertising setting.
• Experience leading complex client relationships independently.
• Comfort presenting to senior client stakeholders and delivering strategic recommendations.
• Strong paid media strategy understanding and ability to connect media to business outcomes.
• Proven ability to lead multidisciplinary teams across strategy, planning, activation, analytics, and operations.
• Solid commercial judgment with scope, fees, staffing, profitability, and growth experience.
• Excellent written and verbal communication; highly organized and proactive.
• International/multi-market or culturally complex business experience is preferred.
• Proficiency in Spanish or another language in addition to English is highly valued.

Responsibilities

• Own senior client relationships across a portfolio and serve as trusted strategic partner.
• Develop deep understanding of client business models, priorities, and growth objectives.
• Lead client meetings, quarterly business reviews, planning processes, and strategic sessions.
• Ensure client interactions advance work and that materials answer key questions.
• Anticipate needs, identify opportunities/risks early, and chart paths to decisions.
• Navigate difficult conversations with candor and professionalism.
• Build and mentor cross-functional account teams and ensure clear briefs and ownership.

Skills

Client relationship leadership

Strategic thinking

Communication skills

Multilingual ability

Executive presence

Job description

Criterion Global is seeking a Senior Account Director, Client Leadership, to own and grow a portfolio of sophisticated client relationships. You will operate at the intersection of client strategy, media, and agency operations, ensuring excellence and proactive decision-making across senior stakeholder interactions.

The role requires deep client insight, independent leadership of complex relationships, and the ability to move between CEO-level questions and practical delivery details, with a