Strategic Enterprise Client Growth & Success Leader

Twin Health; United States; Remote; USD 140,000 - 190,000; Full time

Benefits offered by this job

401(k) retirement plan

Unlimited PTO

Medical/dental/vision coverage

HSA/FSA plans

Life insurance

Disability insurance

Financial wellness support

Parental leave

Job summary

Twin Health is seeking a Senior Manager, Client Growth & Success to lead strategic partnerships with mid-sized enterprise clients. You will manage a diverse portfolio (5,000–50,000 lives), align cross-functional stakeholders, and deliver data-driven recommendations to optimize adoption and outcomes.

The role emphasizes executive relationship management, outcome-focused strategy, and long-term client retention, with a remote-friendly, US-based work arrangement.

Qualifications

• 6+ years of experience in Client Success, Strategic Account Management, Consulting, Partnership Management, or a similar client-facing role within healthcare or health benefits.
• Experience supporting mid-sized to large enterprise organizations with multiple stakeholder groups.
• Strong presentation, storytelling, and executive influencing skills.
• Ability to translate data into actionable recommendations for client outcomes.

Responsibilities

• Manage a portfolio of mid-sized enterprise clients, balancing time across accounts of differing size and complexity.
• Build and maintain trusted relationships with executive, HR, benefits, clinical, and operational stakeholders to align with KPIs and long-term success.
• Provide data-driven recommendations to improve program adoption, engagement, outcomes, and satisfaction.
• Prepare and deliver executive business reviews, ROI analyses, and strategic recommendations for each client.
• Identify and secure expansion and upsell opportunities by aligning Twin Health solutions with client priorities.
• Own the renewal lifecycle for your portfolio and drive renewals and long-term retention.

Skills

Strategic account mgmt

Executive stakeholder mgmt

Healthcare domain

Data-driven insights

Storytelling/presentations

Cross-functional collaboration

Travel willingness

Job description

Twin Health is seeking a Senior Manager, Client Growth & Success to lead strategic partnerships with mid-sized enterprise clients. You will manage a diverse portfolio (5,000–50,000 lives), align cross-functional stakeholders, and deliver data-driven recommendations to optimize adoption and outcomes.

The role emphasizes executive relationship management, outcome-focused strategy, and long-term client retention, with a remote-friendly, US-based work arrangement.