Strategic Client Onboarding & Operations Lead

Twin Health

United States

Remote

USD 145,000 - 160,000

Full time

14 days+

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Benefits offered by this job

Unlimited vacation
Parental leave 16 weeks (delivering)
Parental leave 8 weeks (non-delivering
Healthcare coverage
401k
Equity opportunities

Job summary

Twin Health is seeking a senior client onboarding and project management leader to drive value across a portfolio of clients in the United States. You will oversee end-to-end onboarding, configuration, and testing, while coordinating with executives and stakeholders to align on expectations and timelines.

With 5–10 years in digital health, you will combine strong communication with strategic problem-solving, and you will manage risks and escalations to ensure successful deployments and high

Qualifications

  • 5-10 years of client onboarding and project management experience, ideally in digital health.
  • Strong communication and problem-solving skills across technical and executive audiences.
  • Proficiency with Google apps, PM tools like Monday.com and MS Project.

Responsibilities

  • Drive client value by managing relationships with key stakeholders and C-suite executives.
  • Lead end-to-end onboarding, configuration, and testing across a portfolio of clients.
  • Manage project expectations, risks, and escalations with strong organizational skills.

Skills

Communication
Problem-solving
Stakeholder management
Digital health

Tools

Google Apps
Monday.com
MS Project

Job description

Twin Health is seeking a senior client onboarding and project management leader to drive value across a portfolio of clients in the United States. You will oversee end-to-end onboarding, configuration, and testing, while coordinating with executives and stakeholders to align on expectations and timelines.

With 5–10 years in digital health, you will combine strong communication with strategic problem-solving, and you will manage risks and escalations to ensure successful deployments and high

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