Strategic Enterprise Client Growth Director

Stefanini North America and APAC; Jersey City (NJ); Hybrid; USD 170,000 - 190,000; Full time

Job summary

Stefanini North America and APAC seeks a Client Relationship Director to own strategic enterprise client relationships, delivering measurable value while driving satisfaction, retention, revenue growth, and profitability. This hybrid role requires in-person presence at NYC client offices once or twice weekly to support engagement and cross-functional collaboration.

The role emphasizes executive relationship management, commercial acumen, governance, and cross-functional leadership across

Qualifications

• Experience managing enterprise clients and renewals.
• Strong executive relationship and governance skills.
• Ability to translate client objectives into strategic plans.

Responsibilities

• Own executive relationships and serve as senior escalation point.
• Lead executive business reviews and strategic planning sessions.
• Develop account growth plans with commercial teams and drive proposals.
• Monitor performance against SLAs, KPIs, and governance requirements.

Skills

Executive stakeholder management

Commercial negotiations

Financial management

Cross-functional leadership

Strategic thinking

Education

Bachelor's degree in business or related field

MBA

Job description

Stefanini North America and APAC seeks a Client Relationship Director to own strategic enterprise client relationships, delivering measurable value while driving satisfaction, retention, revenue growth, and profitability. This hybrid role requires in-person presence at NYC client offices once or twice weekly to support engagement and cross-functional collaboration.

The role emphasizes executive relationship management, commercial acumen, governance, and cross-functional leadership across