Strategic Enterprise AI Account Manager

Domino Data Lab; United States; On-site; USD 120,000 - 180,000; Full time

Job summary

Domino Data Lab is seeking an Account Manager to own and grow relationships with strategic enterprise customers. You will manage a focused portfolio, ensure long-term health, retention, and growth across business units and stakeholders, and drive value from Domino's platform.

Ideal candidates think like owners, engage with data scientists and engineers, and craft multi-year strategies while coordinating with cross-functional teams to deliver commitments and renewals.

Qualifications

• 5+ years of experience selling complex enterprise technology solutions.
• Demonstrated success retaining and expanding large enterprise customers, including seven-figure software transactions.
• Ability to build multi-year account strategies and expand across business units.

Responsibilities

• Own the commercial performance, retention, and expansion of a portfolio of strategic enterprise customers.
• Develop multi-year account plans connecting customer priorities, adoption, renewal strategies, and growth opportunities.
• Build relationships across technical, business, and executive leadership within each account.
• Engage with data scientists and engineers to understand workflows and expand Domino's value.
• Understand customer usage and what is needed to expand adoption across the enterprise.
• Proactively identify expansion opportunities across new business units and stakeholders.
• Own renewal strategy and lead negotiations to balance outcomes with growth.
• Lead complex expansion opportunities from discovery through close.
• Coordinate with Customer Success, Solutions Consulting, and other teams to deliver outcomes.
• Maintain clear account plans, pipeline, forecasts, and risk visibility.
• Serve as the commercial point of accountability for customers.

Skills

Enterprise software sales

Account management

Executive engagement

Cross-functional collaboration

Forecasting

Job description

Domino Data Lab is seeking an Account Manager to own and grow relationships with strategic enterprise customers. You will manage a focused portfolio, ensure long-term health, retention, and growth across business units and stakeholders, and drive value from Domino's platform.

Ideal candidates think like owners, engage with data scientists and engineers, and craft multi-year strategies while coordinating with cross-functional teams to deliver commitments and renewals.