Senior AI Solutions Account Manager

Delta Electronics Americas; Fremont (CA); On-site; USD 120,000 - 160,000; Full time

Job summary

Delta Electronics Americas seeks a Senior Account Manager for AI Solutions to lead strategic enterprise and hyperscale accounts, owning the full customer lifecycle from discovery to production deployment.

You will drive cross-functional execution across AI engineering, platform, data science, MLOps, infrastructure, and service teams, managing governance, milestones, and executive reporting. Expect collaboration with sales and product teams to expand multi-year AI roadmaps.

Qualifications

• Experience leading multi-phase enterprise or hyperscale programs.
• Strong executive-level communication, negotiation, and presentation skills.
• Proven ability to drive cross-functional execution and escalation management.

Responsibilities

• Serve as the primary strategic interface and account owner for enterprise and hyperscale AI customers.
• Lead end-to-end AI solution engagement from opportunity discovery and PoC through full production deployment.
• Drive cross-functional execution across AI engineering, platform, data science, MLOps, infrastructure, operations, and service teams.
• Own program execution, schedules, risk management, and executive-level reporting.
• Translate customer business objectives and technical requirements into structured delivery plans.
• Lead customer governance, including design reviews, production readiness milestones, and QBRs.
• Drive account growth strategy, identifying expansion opportunities, new use cases, and multi-year roadmap alignment.
• Manage technical, delivery, and commercial escalations.
• Capture customer insights and market intelligence to inform product and platform strategy.
• Able to identify market insights and explore potential business or new customers.

Skills

Account management experience

AI/enterprise tech experience

Executive communication

Cross-functional leadership

Education

Bachelor's degree in Engineering or related technical field

Job description

Delta Electronics Americas seeks a Senior Account Manager for AI Solutions to lead strategic enterprise and hyperscale accounts, owning the full customer lifecycle from discovery to production deployment.

You will drive cross-functional execution across AI engineering, platform, data science, MLOps, infrastructure, and service teams, managing governance, milestones, and executive reporting. Expect collaboration with sales and product teams to expand multi-year AI roadmaps.