Strategic Enterprise Accounts Lead — Fortune 500

Manifest OS; New York (NY); On-site; USD 120,000 - 180,000; Full time

Job summary

Manifest OS is seeking an Strategic Account Manager to own its largest accounts, including Fortune 500 companies, and drive multi-year partnerships. You will partner with Product, Operations, Sales, and Marketing to manage complex engagements and deliver measurable outcomes for top clients.

You will maintain executive relationships, guide pilots to full launches, and ensure KPIs and commitments are met, while coordinating data migrations and security reviews.

Qualifications

• 8+ years in enterprise account management or client success at a B2B SaaS company.
• Proven track record owning and growing Fortune 500 or equivalently complex accounts.
• Executive presence with experience managing senior, multi-stakeholder relationships.

Responsibilities

• Own executive relationships and lead business reviews with C-suite stakeholders.
• Convert pilots into full launches and drive multi-year renewals and expansions.
• Ensure client KPIs and contractual commitments are met; get ahead of risks early.
• Oversee onboarding including data migration, security reviews, and tech implementation.
• Bring enterprise client needs to Product and Engineering to influence the roadmap.
• Partner with Sales on account planning, renewals, and expansion proposals.
• Define the enterprise account management playbook and set team-wide standards.

Skills

Enterprise account management

Executive relationship management

Cross-functional collaboration

Data-driven decision making

Education

Bachelor's degree

Tools

CRM systems

Data analytics tools

Job description

Manifest OS is seeking an Strategic Account Manager to own its largest accounts, including Fortune 500 companies, and drive multi-year partnerships. You will partner with Product, Operations, Sales, and Marketing to manage complex engagements and deliver measurable outcomes for top clients.

You will maintain executive relationships, guide pilots to full launches, and ensure KPIs and commitments are met, while coordinating data migrations and security reviews.