Strategic Enterprise Accounts Lead

DealHub.ai; Austin (TX); Presencial; USD 120 000 - 180 000; Tempo integral

Resumo da oferta

DealHub.AI in Austin, TX is seeking a Strategic Account Manager to own and expand relationships with our enterprise customers. You will engage C-level and senior executives, understand their business priorities, and position DealHub as a long-term strategic partner across the deal lifecycle.

This role is highly relationship-driven: you will develop executive sponsorship, collaborate with Sales, Customer Success, Product, and leadership, and lead executive business reviews to identify growth

Qualificações

• 7+ years of strategic account management experience in B2B SaaS.
• Proven ability to manage strategic enterprise accounts and build long-term relationships.
• Strong executive presence with the ability to communicate with senior decision-makers.
• Strong business acumen and ability to understand customer strategy and growth initiatives.
• Proven experience identifying expansion opportunities within existing enterprise accounts.
• Experience developing and executing strategic account plans.
• Excellent negotiation, influencing, and relationship-management skills.
• Strong cross-functional collaboration with Sales, Customer Success, Product, and leadership.

Responsabilidades

• Own the strategic relationship with a portfolio of DealHub’s enterprise customers.
• Build and maintain trusted relationships with C-level and senior executives, and other business leaders.
• Establish strong executive sponsorship for DealHub within strategic customers.
• Develop a deep understanding of each customer’s business strategy, organizational priorities, challenges, and growth initiatives.
• Position DealHub as a strategic business partner and trusted advisor, rather than simply a technology vendor.
• Build multi-threaded relationships across customer organizations and reduce dependency on individual contacts.
• Partner with Sales and Customer Success to develop and execute account growth and expansion strategies.
• Identify commercial opportunities and influence the development of expansion opportunities within strategic accounts.
• Lead executive-level business reviews and strategic customer meetings.
• Act as a senior escalation point for strategic customers and coordinate with internal leadership to drive resolution of critical issues.
• Work closely with Customer Success to ensure strategic accounts have strong success plans, executive alignment, and clear business outcomes.
• Develop and maintain strategic account plans, including stakeholder maps, executive relationships, business priorities, risks, opportunities, and growth plans.
• Drive customer advocacy, including executive references, case studies, customer events, and customer advisory programs.
• Represent DealHub in executive customer meetings, industry events, and strategic customer forums.
• Track and communicate account health, executive engagement, retention risks, and expansion opportunities to DealHub leadership.

Conhecimentos

Strategic account management

Executive relationship building

Business acumen

Negotiation & influence

Cross-functional collaboration

Ferramentas

CPQ

CRM systems

Billing platforms

Sales enablement tools

Descrição da oferta de emprego

DealHub.AI in Austin, TX is seeking a Strategic Account Manager to own and expand relationships with our enterprise customers. You will engage C-level and senior executives, understand their business priorities, and position DealHub as a long-term strategic partner across the deal lifecycle.

This role is highly relationship-driven: you will develop executive sponsorship, collaborate with Sales, Customer Success, Product, and leadership, and lead executive business reviews to identify growth