Strategic Enterprise Accounts Growth Manager

LiveRamp; New York (NY); Hybrid; USD 77,000 - 90,000; Full time

Benefits offered by this job

Hybrid work option

401K matching

Paid time off

Job summary

LiveRamp in New York City is seeking an Enterprise SAAS CSM/AM to drive value realization and adoption for major accounts. You will support account directors, plan QBRs, provide client performance metrics, and help identify renewal and upsell opportunities.

The role includes billing coordination and platform adoption efforts within a hybrid 2-day-in-office schedule. The position targets mid-to-senior level candidates with 2+ years in CSM/AM, experience with $2M+ ARR accounts, and familiarity

Qualifications

• Experience in enterprise SaaS as a Customer Success Manager or Account Manager.
• Proven ability to manage high-value accounts and drive renewals.
• Familiarity with data analytics and collaboration platforms.

Responsibilities

• Support ADs on holding companies to ensure product value and ROI.
• Plan QBRs, drive account strategy, and enable cross-team collaboration.
• Provide performance metrics and recommendations for client success.
• Lead risk identification and renewal/upsell conversations.
• Oversee billing coordination, marketplace tasks, and platform adoption.

Skills

Enterprise SAAS CSM

Data Analytics

CSM/AM experience

2M+ ARR

CRM familiarity

LiveRamp familiarity

Tools

Salesforce

Job description

LiveRamp in New York City is seeking an Enterprise SAAS CSM/AM to drive value realization and adoption for major accounts. You will support account directors, plan QBRs, provide client performance metrics, and help identify renewal and upsell opportunities.

The role includes billing coordination and platform adoption efforts within a hybrid 2-day-in-office schedule. The position targets mid-to-senior level candidates with 2+ years in CSM/AM, experience with $2M+ ARR accounts, and familiarity