Strategic Enterprise Account Manager — Salesforce DevOps

Flosum; United States; Remote; USD 110,000 - 160,000; Full time

Job summary

Flosum is seeking an Account Manager to own and grow a portfolio of enterprise accounts within its Salesforce-native DevOps platform. You’ll lead post-sale activities, renewals, and expansions, partnering with Sales, Customer Success, and Product to drive measurable business impact.

Build executive relationships, forecast revenue in Salesforce, and surface product feedback. This role requires a proven track record with GRR/NRR targets on $100K+ ACV and strong negotiation skills in complex

Qualifications

• 6+ years in Account Management, Sales, or a quota-carrying role in B2B SaaS.
• Track record of meeting or exceeding GRR, NRR, upsell, and renewal targets on enterprise accounts ($100K+ ACV).
• Strong executive presence with VP/C-level stakeholders and long sales cycles.
• Experience with multi-stakeholder accounts and ROI-focused business cases.
• Excellent written and verbal communication; trusted advisor relationships.

Responsibilities

• Own a portfolio of accounts, managing the post-sale lifecycle including QBRs, renewals, and expansions.
• Build and maintain multi-threaded relationships across economic buyers, executives, and champions.
• Identify upsell opportunities and drive net revenue retention above 120%.
• Forecast renewal and expansion revenue accurately in Salesforce monthly and quarterly.
• Surface product feedback, risks, and opportunities to Product and Leadership.
• Navigate complex contract negotiations with legal and finance stakeholders.

Skills

Account management

SaaS sales

Executive engagement

Renewals & upsell

Forecasting

Salesforce

Job description

Flosum is seeking an Account Manager to own and grow a portfolio of enterprise accounts within its Salesforce-native DevOps platform. You’ll lead post-sale activities, renewals, and expansions, partnering with Sales, Customer Success, and Product to drive measurable business impact.

Build executive relationships, forecast revenue in Salesforce, and surface product feedback. This role requires a proven track record with GRR/NRR targets on $100K+ ACV and strong negotiation skills in complex