Strategic Enterprise Account Manager, SaaS

Zip; San Francisco (CA); On-site; USD 170,000 - 200,000; Full time

Benefits offered by this job

Start‑up equity

Full health, vision & dental coverage

Catered lunches & dinners for SF staff

Commuter benefit

Team building events & happy hours

Flexible PTO

Apple equipment plus home office预算

401k plan

Job summary

Zip is seeking a high-energy Sales professional in San Francisco to act as trusted advisor, product consultant, and closer for renewal and upsell cycles. You’ll partner with Customer Success to monitor health, demonstrate ROI, and guide deals toward closure.

You’ll evangelize Zip’s platform, understand procurement dynamics, and use advanced sales tools to win new enterprise customers while helping shape our growing sales processes and team culture.

Qualifications

• 2+ years of technology SaaS experience.
• Experience selling to procurement, finance, legal.
• Experience driving customer retention and adoption of a SaaS product for enterprise accounts.
• Customer management skills; including sales, account management, and customer service.
• Self-driven – you don’t need someone to motivate you to put in your best every day.
• You’d describe yourself as organized, efficient with your time, and an excellent communicator.
• Experience using tools like Salesforce, Clari, Zoominfo, LinkedIn SalesNav, and Outreach.
• Willing to go the extra mile to make sure our customers, company, team, and yourself succeed.

Responsibilities

• Become a product expert – learning the Zip platform so you’re demo ready.
• Become a procurement expert – understand the procurement market and new solutions.
• Use cutting-edge sales intelligence to prospect, manage deal cycles, and bring on new customers.
• Be adaptable and help shape our sales process in a hyper-growth startup.
• Partner with Customer Success to monitor health scorecards and guide renewals.
• Negotiate renewal contracts and develop win/win strategies to maximize value.
• Engage the broader Zip team to provide regular updates to management.

Skills

Tech SaaS sales

Procurement/Finance/Legal sales

Customer retention

Account management

Self-motivated

Organized

Excellent communicator

Sales tools adoption

Salesforce

Clari

ZoomInfo

LinkedIn Sales Navigator

Outreach

Tools

Salesforce

Clari

ZoomInfo

LinkedIn Sales Navigator

Outreach

Job description

Zip is seeking a high-energy Sales professional in San Francisco to act as trusted advisor, product consultant, and closer for renewal and upsell cycles. You’ll partner with Customer Success to monitor health, demonstrate ROI, and guide deals toward closure.

You’ll evangelize Zip’s platform, understand procurement dynamics, and use advanced sales tools to win new enterprise customers while helping shape our growing sales processes and team culture.