Strategic Enterprise Account Manager — Renewals & Expansions

Files.com; Austin (TX); On-site; USD 110,000 - 250,000; Full time

Benefits offered by this job

100% Paid Health, Dental & Vision

401(k) with 4% Company Match

Equity Grants for Every Employee

Paid Parental Leave

20 PTO Days + 11 Holidays + Full Year‑

$1,000 Signing Bonus + Modern Apple L…

Free catered breakfast every day inour

Team Travel to NYC, Austin, Nashville,

Job summary

Files.com is seeking an Account Manager to own renewals and expansions with enterprise customers, enhancing revenue and long‑term partnerships. The role focuses on strategic renewals, cross‑department expansions, and protecting revenue through disciplined plan rightsizing.

You’ll engage CIOs, security leaders, and business stakeholders to convert monthly accounts into long‑term commitments, contributing to the company’s growth trajectory and stability.

Qualifications

Responsibilities

• Own renewals and expansions with Fortune 500s, global brands, and fast‑scaling enterprises that already trust us with mission‑critical workflows.
• Manage multi‑stakeholder relationships across IT, security, and business leaders, keeping deal control and momentum.
• Forecast and manage renewal and expansion pipelines, prioritizing intelligently, and delivering on growth and retention targets.

Job description

Files.com is seeking an Account Manager to own renewals and expansions with enterprise customers, enhancing revenue and long‑term partnerships. The role focuses on strategic renewals, cross‑department expansions, and protecting revenue through disciplined plan rightsizing.

You’ll engage CIOs, security leaders, and business stakeholders to convert monthly accounts into long‑term commitments, contributing to the company’s growth trajectory and stability.