Strategic Enterprise Account Manager: Renewal & Growth

Firstup; Chicago (IL); Híbrido; USD 120 000 - 140 000; Tempo integral

Resumo da oferta

Firstup in Chicago seeks an Account Manager to own an existing customer book, driving retention, expansion, and net-new revenue. You will build executive relationships, identify whitespace, and develop strategic plans tied to measurable business outcomes.

Responsibilities include renewing, upselling, cross-selling, forecasting with SFDC/Clari, and delivering value through Executive Business Reviews. Collaboration with Customer Success is essential for growth.

Qualificações

• Bachelor's degree or equivalent experience in a related field.
• 4+ years in Enterprise SaaS sales and account management.
• Proven renewals, expansion revenue, and pipeline generation within existing accounts.
• Experience with renewal proposals, account planning, and forecasting.
• Experience forecasting with SFDC/Clari preferred.
• History of quota attainment in a high-performing sales org.
• Experience selling complex software to executives in enterprise organizations.
• Knowledge of MEDDPICC methodology.

Responsabilidades

• Renew, upsell, and cross-sell within an assigned book while driving ARR growth.
• Identify new opportunities within accounts and generate expansion pipeline.
• Prospect within accounts to uncover whitespace and expand across units.
• Develop and maintain strategic account plans aligned to objectives.
• Position Firstup value with deep knowledge of client accounts and outcomes.
• Build executive relationships with Directors, VPs, and SVPs.
• Collaborate with Customer Success and cross-functional teams for adoption and retention.
• Lead Executive Business Reviews to show ROI and future growth.
• Own forecast accuracy using SFDC and Clari and monitor pipeline health.
• Contribute to deal reviews and cross-functional momentum.

Conhecimentos

Executive presence

Relationship building

Communication

Presentation

Strategic selling

MEDDPICC

Forecasting

Formação académica

Bachelor's Degree in Sales/Business Administration

Equivalent experience

Ferramentas

SFDC

Clari

CRM

Descrição da oferta de emprego

Firstup in Chicago seeks an Account Manager to own an existing customer book, driving retention, expansion, and net-new revenue. You will build executive relationships, identify whitespace, and develop strategic plans tied to measurable business outcomes.

Responsibilities include renewing, upselling, cross-selling, forecasting with SFDC/Clari, and delivering value through Executive Business Reviews. Collaboration with Customer Success is essential for growth.