Strategic Enterprise Account Manager - Remote

KnowBe4; Austin (TX); Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Bonuses

Adoption assistance

Tuition reimbursement

Certification reimbursement

Certification bonuses

Job summary

KnowBe4 is seeking an Account Manager (Enterprise/Strategic) to drive revenue from assigned Fortune 1500+ accounts. This remote role focuses on expanding ARR, cross-sell opportunities, and multi-year deals while collaborating with Customer Success to maximize product adoption.

You will manage relationships with executives, articulate the security value proposition, and consistently exceed quarterly quotas in a fast-paced cybersecurity SaaS environment.

Qualifications

• Bachelor's Degree strongly preferred (military experience considered)
• Proven track record selling to EVP and C-level (CISOs and Security Teams a plus)
• 5+ years SaaS sales experience (Cybersecurity preferred but not required)
• Experience selling deals $500K+ in the Enterprise segment
• Experience selling multi-year deals
• International: English and local language proficiency required

Responsibilities

• Promote and sell KnowBe4's range of products and services
• Build and maintain a pipeline of potential cross sale, add-on and upgrade opportunities by developing and managing relationships with your assigned accounts
• Identify key decision makers while developing and qualifying cross sale, add-on and upgrade opportunities
• Articulate the value proposition of KnowBe4's full suite of products and help the customer understand how it will improve their business's security awareness training (and security overall)
• Achieve or exceed monthly quotas and/or targets
• Be well versed in KnowBe4's product offerings and promote the products and services at trade shows as requested
• Follow up on marketing leads to generate sales opportunities and pipeline
• Act strategically in offering or negotiating discounted pricing, in line with established policies and procedures
• Maintain accurate and thorough records for customer calls, emails, notes, tasks, demos and other relevant information in compliance with the Administration Policy
• Support in the renewal process where there is an opportunity to grow the account
• Work with those Customer Success Managers and Renewal Specialists assigned to your customer accounts to the end of your customers increasing their commitment and use of the Knowbe4 Product Suite

Skills

SaaS sales

C-level selling

Strategic accounts

Value selling

Discovery calls

Negotiation

Cross-sell

Pipeline management

Forecasting

Executive communication

CRM expertise

Education

Bachelor's Degree strongly preferred

Tools

Salesforce

Gmail

Job description

KnowBe4 is seeking an Account Manager (Enterprise/Strategic) to drive revenue from assigned Fortune 1500+ accounts. This remote role focuses on expanding ARR, cross-sell opportunities, and multi-year deals while collaborating with Customer Success to maximize product adoption.

You will manage relationships with executives, articulate the security value proposition, and consistently exceed quarterly quotas in a fast-paced cybersecurity SaaS environment.