Strategic Enterprise Account Manager - Remote

Keeper Security; Chicago (IL); Hybrid; USD 110,000 - 190,000; Full time

Benefits offered by this job

Medical, Dental & Vision

Employer Paid Life Insurance

Voluntary Short/Long Term Disability

Generous PTO

Job summary

Keeper Security in the United States is hiring an Enterprise Account Manager to drive growth in strategic accounts. You will manage an established client base, expand revenue, and collaborate with cross-functional teams to deliver Keeper’s cybersecurity solutions.

This remote/hybrid role requires 5+ years in SaaS sales, experience selling to enterprise accounts and C-level executives, and strong knowledge of IAM.

Qualifications

• 5+ years of experience in full cycle or strategic growth SaaS sales; experience with growing enterprise accounts required
• Strong technical knowledge as it pertains to identity management software (SSO, Directory etc)

Responsibilities

• Thrive in a supportive but independent workplace with the opportunity to grow as our organization grows
• Carry a revenue quota to meet or exceed sales targets within assigned strategic accounts
• Build strong relationships and interact with executives and C-Level customer contacts
• Work with strategic clients to manage and negotiate contract renewals, cross-sells and upsells
• Expand Global Accounts across other business units and geographies
• Use strategic selling motions to create meaningful relationships across existing and new teams with an account
• Work with clients to establish business and technical goals & potential via regular technical discussions and Quarterly Business Reviews
• Maintain a structured cadence with named customer accounts, build relationships, present Keeper solutions, troubleshoot challenges, manage issues with the broader Keeper team and close deals
• Advise customers on best practices for securing and protecting their business against password related breaches
• Proactively manage the success of a portfolio of assigned Keeper Security customers to deliver consistent value across the entire lifecycle
• Demonstrate knowledge of Customer Success best practices, stay up to date on trends in the industry, and operate as a Customer Success and Cyber Security advisor to your customers
• Understand and navigate account procurement practices to negotiate licensing contracts
• Build strong customer relationships by maintaining high levels of engagement, adoption, and communication; conduct quarterly business reviews to ensure our clients are up to speed on their areas of vulnerability, new product features etc.
• Become a Keeper Security product expert for your customers; occasionally assist on Sales or Marketing calls/webinars as a Strategic Account Executive & Keeper expert
• Drive customer advocacy in the form of references, referrals, and case studies
• Perform data-driven reviews and analysis on customer portfolios to prioritize opportunity and risk; reliably renew and expand customer contracts, meeting and exceeding personal and team quotas
• Champion and participate in the evolution of Keeper Security’s own Customer Success programs and processes; insist on excellence in our own Customer Success initiatives
• Contribute towards the development of a strong team environment by upholding high work standards
• Go the extra mile to ensure our customers are supported and successful
• Create and present technical solutions to the C-Suite and executive boards
• Travel to and from customer meetings (locally and nationally) and rent and/or operate a car on behalf of the company

Skills

Enterprise SaaS sales

Account management

C-level selling

Salesforce.com

Salesloft

IAM knowledge

Communication

Tools

Salesforce.com

Salesloft

Job description

Keeper Security in the United States is hiring an Enterprise Account Manager to drive growth in strategic accounts. You will manage an established client base, expand revenue, and collaborate with cross-functional teams to deliver Keeper’s cybersecurity solutions.

This remote/hybrid role requires 5+ years in SaaS sales, experience selling to enterprise accounts and C-level executives, and strong knowledge of IAM.