Strategic Enterprise Account Manager — Manufacturing SaaS

JAGGAER; North Carolina; Remote; USD 100,000 - 150,000; Full time

Job summary

JAGGAER, located in North Carolina, is looking for a Strategic Account Manager to oversee and expand relationships with key manufacturing clients across North America. This role involves managing a portfolio of 5–8 strategic accounts and driving customer value through effective relationship management and strategic planning.

The ideal candidate will have substantial SaaS experience, a deep understanding of sourcing and procurement processes, and a proven ability to engage with C-suite executives. Strong analytical skills and proficiency with Salesforce and other tools will also be essential.

Qualifications

• 10–15 years of experience in enterprise software, SaaS, or account management.
• Experience supporting manufacturing organizations.
• Proven ability to manage large enterprise accounts with contract values exceeding $1M.

Responsibilities

• Own a portfolio of 5–8 strategic manufacturing customers.
• Develop multi-year account strategies focused on revenue retention.
• Establish trusted advisor relationships with executive stakeholders.

Skills

Enterprise SaaS account management

Strategic relationship management

C-suite executive engagement

Analytical skills

Salesforce proficiency

Education

Bachelor's degree in Business, Supply Chain, Finance, Engineering

Tools

Salesforce

Microsoft Office

Job description

JAGGAER, located in North Carolina, is looking for a Strategic Account Manager to oversee and expand relationships with key manufacturing clients across North America. This role involves managing a portfolio of 5–8 strategic accounts and driving customer value through effective relationship management and strategic planning.

The ideal candidate will have substantial SaaS experience, a deep understanding of sourcing and procurement processes, and a proven ability to engage with C-suite executives. Strong analytical skills and proficiency with Salesforce and other tools will also be essential.