Strategic Enterprise Account Manager, Cyber Risk SaaS

Brinqa; United States; On-site; USD 90,000 - 140,000; Full time

Job summary

Brinqa is seeking an Account Manager to manage and grow relationships with our enterprise customers. You will be the primary business contact post-sale, drive adoption of Brinqa solutions, and lead upsell, expansion, and cross-sell initiatives.

In this customer-obsessed, results-driven role, you will build executive relationships with CISOs and security leaders, collaborate with Success, Product, and Sales Engineering, and develop strategic account plans to maximize value and reduce churn.

Qualifications

• 5+ years in account management, customer success, or enterprise SaaS sales.
• Experience with large enterprise customers in cybersecurity or IT risk.
• Track record of exceeding retention and upsell goals.
• Ability to navigate complex organizations and unify stakeholders.
• Excellent communication and consultative selling skills.
• Strong account planning and forecasting capabilities.
• Experience using Salesforce and other customer engagement tools.

Responsibilities

• Own the commercial relationship with assigned strategic accounts post-sale.
• Collaborate with Customer Success to drive adoption and utilization.
• Identify opportunities for upsell, cross-sell, and expansion.
• Support Renewals to help retention and long-term value.
• Build executive-level relationships with CISOs and security leaders.
• Partner with Success, Product, and Sales Engineering to resolve issues.
• Develop account plans aligning Brinqa roadmap with customer priorities.
• Track health metrics, usage data, and feedback for growth.
• Advocate customer needs and inform product/go-to-market strategy.

Skills

Account management

Customer success

Enterprise sales

Relationship building

Communication

Forecasting

Consultative selling

Tools

Salesforce

Job description

Brinqa is seeking an Account Manager to manage and grow relationships with our enterprise customers. You will be the primary business contact post-sale, drive adoption of Brinqa solutions, and lead upsell, expansion, and cross-sell initiatives.

In this customer-obsessed, results-driven role, you will build executive relationships with CISOs and security leaders, collaborate with Success, Product, and Sales Engineering, and develop strategic account plans to maximize value and reduce churn.