Strategic Enterprise Account Manager

Communications Engineering Company (CEC); Urbandale (IA); On-site; USD 85,000 - 125,000; Full time

Job summary

Communications Engineering Company (CEC) in Urbandale, IA seeks an Account Manager to own a portfolio of enterprise accounts and drive revenue growth through a consultative selling approach. You will collaborate with pre-sales, delivery, and leadership to tailor solutions and manage multi-level relationships.

You will be responsible for understanding customer priorities, delivering measurable value, and maintaining a strong pipeline with regular CBRs and cNPS alignment.

Qualifications

• 5+ years managing and growing large, complex B2B or enterprise accounts.
• Proven consultative selling skills with a track record of building long-term client relationships.
• Confidence engaging stakeholders at all levels, including executive leadership.

Responsibilities

• Own a portfolio of enterprise focus accounts with clear accountability for revenue growth and account health
• Identify and close opportunities across CEC's full solution set-projects and managed services
• Expand relationships to drive a balanced revenue mix across all service lines
• Understand each customer's business, priorities, and challenges
• Align CEC solutions to real business needs and deliver measurable value
• Earn trusted-advisor status through insight, preparation, and follow-through
• Proactively engage new stakeholders and pursue growth opportunities within accounts
• Tackle competitive situations with confidence and persistence
• Maintain momentum and follow through on every commitment
• Develop strong, multi-level relationships within customer organizations
• Conduct regular Customer Business Reviews (CBRs) to review performance, reinforce value, and align on future plans
• Champion the Customer Net Promoter Score (cNPS) program
• Foster productive internal relationships to ensure successful customer outcomes
• Build and maintain clear, actionable account plans for each focus account
• Review strategies regularly with sales leadership and adjust as needed
• Maintain a healthy pipeline aligned to account goals
• Use Salesforce as the system of record for all account and opportunity activity
• Keep data accurate, current, and complete to support forecasting and visibility
• Follow established sales processes for consistency and accountability
• Partner with pre-sales, delivery, and leadership teams to develop solutions and close business
• Align customer expectations with delivery outcomes
• Communicate openly and consistently across all internal stakeholders

Skills

Enterprise account management

Consultative selling

Stakeholder engagement

Account planning

Tools

Salesforce

Job description

Communications Engineering Company (CEC) in Urbandale, IA seeks an Account Manager to own a portfolio of enterprise accounts and drive revenue growth through a consultative selling approach. You will collaborate with pre-sales, delivery, and leadership to tailor solutions and manage multi-level relationships.

You will be responsible for understanding customer priorities, delivering measurable value, and maintaining a strong pipeline with regular CBRs and cNPS alignment.