Strategic Enterprise Account Lead (Hybrid/Travel)

Bertelsmann-Jobs; Morrisville (NC); Hybrid; USD 180,000 - 250,000; Full time

Benefits offered by this job

Excellent health benefits

401k match

Flexible work environment (onsite and

Job summary

Relias is seeking an Enterprise Account Manager to retain, develop and expand a portfolio of enterprise healthcare customers. This quota-carrying, individual contributor role requires building stakeholder relationships, crafting growth plans, and coordinating with internal teams to drive revenue and client value.

You will work across account strategy, relationship development, renewal and expansion, and cross-functional collaboration.

Qualifications

• 7+ years of progressive experience in enterprise account management, enterprise sales, customer success, healthcare technology, healthcare services, SaaS, or related roles.
• Experience developing account plans, building pipeline, forecasting opportunities, engaging senior stakeholders, and managing proposals, pricing, procurement, negotiations, and contracting.
• Knowledge of enterprise healthcare organizations, buyer priorities, and decision-making processes across multiple care settings.
• Ability to travel ~25-50%.

Responsibilities

• Develop and maintain account plans covering customer priorities, product utilization, stakeholder relationships, whitespace, competitive risks, renewal exposure, and growth potential.
• Set annual and quarterly objectives for retention, expansion, executive engagement, pipeline development, and customer value.
• Coordinate discovery, demonstrations, solution design, proposals, business cases, and commercial discussions with internal partners.
• Use MEDDPICC, value-based selling, or the designated methodology to qualify opportunities and reduce execution risk.

Skills

Account management

Sales strategy

Relationship building

Leadership

Communication

Education

Bachelor’s degree in business or healthcare field

Tools

Salesforce

Job description

Relias is seeking an Enterprise Account Manager to retain, develop and expand a portfolio of enterprise healthcare customers. This quota-carrying, individual contributor role requires building stakeholder relationships, crafting growth plans, and coordinating with internal teams to drive revenue and client value.

You will work across account strategy, relationship development, renewal and expansion, and cross-functional collaboration.