Enterprise Account Manager - Hybrid Growth Leader

Relias; Morrisville (NC); Hybrid; USD 180,000 - 250,000; Full time

Benefits offered by this job

Health benefits

401k match

Generous PTO

Parental leave

Free coffee & pastries

Job summary

Relias is seeking an Enterprise Account Manager to retain, grow, and expand a portfolio of healthcare customers across care settings. This quota-carrying role requires building executive relationships, crafting growth plans, and coordinating with cross-functional teams to maximize value and revenue.

You will own complex enterprise relationships, drive renewal strategies, and lead consultative expansion activities, leveraging MEDDPICC and value-based selling to meet quarterly targets in a dynamic

Qualifications

• 7+ years in enterprise account management or related roles.
• Experience expanding accounts through cross-sell, upsell, renewal support.
• Experience using Salesforce to manage accounts and forecasts.
• Bachelor’s degree in business or healthcare field.
• Willingness to travel 25–50%.

Responsibilities

• Develop and maintain account plans covering priorities, product utilization, stakeholders, whitespace, risks and growth.
• Set annual and quarterly objectives for retention, expansion, and customer value.
• Prioritize accounts and resources based on revenue potential and timing.
• Review account health and adjust actions based on feedback and renewal risks.
• Build relationships with operational, clinical, financial, HR, compliance, procurement, technology, and executive stakeholders.
• Lead consultative conversations on workforce development, education, compliance, and quality.
• Partner with Customer Success to monitor adoption, outcomes, risks, and future needs.
• Identify and close expansion opportunities within enterprise accounts.
• Coordinate discovery, demonstrations, and proposals with internal teams.
• Ensure renewal, risk mitigation, and long-term account health with cross-functional partners.
• Manage proposals, pricing, procurement, negotiations, and contracting with MEDDPICC or value-based selling.
• Maintain accurate CRM data (Salesforce) for accounts, opportunities, and forecasts, and communicate decision processes and risks clearly.

Skills

Enterprise account mgmt

Sales experience

Customer success

Healthcare tech

SaaS

Stakeholder engagement

Education

Bachelor’s degree in business/healthcare

Tools

Salesforce

Job description

Relias is seeking an Enterprise Account Manager to retain, grow, and expand a portfolio of healthcare customers across care settings. This quota-carrying role requires building executive relationships, crafting growth plans, and coordinating with cross-functional teams to maximize value and revenue.

You will own complex enterprise relationships, drive renewal strategies, and lead consultative expansion activities, leveraging MEDDPICC and value-based selling to meet quarterly targets in a dynamic