Remote Strategic Enterprise Account Manager

Bertelsmann; Morrisville (NC); Remote; USD 180,000 - 250,000; Full time

Benefits offered by this job

Health benefits

401k match

Flexible PTO

Parental leave

Hybrid/Remote options

Job summary

Relias is seeking an experienced Enterprise Account Manager to retain, develop, and expand a portfolio of established healthcare customers. You will own account strategy, build executive relationships, and coordinate cross-functional teams to drive retention, expansion, and revenue growth.

You will work with Customer Success and other partners to understand adoption, outcomes, and future needs, while delivering value-based solutions to multi-site healthcare providers.

Qualifications

• 7+ years of progressive experience in enterprise account management or related revenue-generating roles.
• Experience developing account plans, forecasting opportunities, and managing proposals and contracts.
• Knowledge of enterprise healthcare organizations and multi-care settings.

Responsibilities

• Develop and maintain account plans covering priorities, product utilization, stakeholder relationships, renewal exposure, and growth potential.
• Lead consultative conversations on workforce development, clinical education, and operational priorities.
• Coordinate cross-functional resources to execute account strategy and drive retention and expansion.

Skills

Enterprise account management

Sales experience

Relationship development

Forecasting/CRM

Healthcare knowledge

Travel 25-50%

Education

Bachelor’s degree in business or healthcare

Job description

Relias is seeking an experienced Enterprise Account Manager to retain, develop, and expand a portfolio of established healthcare customers. You will own account strategy, build executive relationships, and coordinate cross-functional teams to drive retention, expansion, and revenue growth.

You will work with Customer Success and other partners to understand adoption, outcomes, and future needs, while delivering value-based solutions to multi-site healthcare providers.