Strategic Enterprise Account Director

CaseWorthy, Inc.; Northern (KY); Hybrid; USD 150,000 - 190,000; Full time

Job summary

CaseWorthy, Inc. seeks an Executive Account Manager to own CaseWorthy's most strategic enterprise relationships, engaging as an executive peer to C-suite and board stakeholders.

This player-coach role shapes account strategy, leads multi-year negotiations, drives renewal and ARR growth, and coaches other Account Managers while representing customer needs to product, GTM, and packaging.

Qualifications

• 5+ years in enterprise or strategic-account management in B2B SaaS.
• Proven track record building C-suite and board-level relationships.
• Experience leading multi-year enterprise contract negotiations.
• Experience coaching or leading other account managers.
• Executive-level written and verbal communication skills.
• Willingness to travel for on-site executive engagements.

Responsibilities

• Own the enterprise-level relationship for CaseWorthy's most strategic accounts.
• Build peer-level relationships with C-suite and board stakeholders.
• Lead complex multi-year contract negotiations and pricing terms.
• Own renewal and expansion strategy and ARR growth.
• Serve as the senior escalation point across Account Management.
• Represent the voice of the customer in product, GTM, and packaging decisions.
• Lead executive business reviews and strategic planning sessions.
• Coach and develop a cohort of Account Managers.
• Maintain knowledge of CaseWorthy platform to represent strategy.
• Stay current on market, competitive, and regulatory dynamics.
• Travel up to 10% as needed.
• Perform other duties as assigned.

Skills

Enterprise account management

C-suite relationships

Strategic negotiations

People leadership

Executive communication

Board-level briefing

Education

Bachelor's degree

MBA or advanced degree

Job description

CaseWorthy, Inc. seeks an Executive Account Manager to own CaseWorthy's most strategic enterprise relationships, engaging as an executive peer to C-suite and board stakeholders.

This player-coach role shapes account strategy, leads multi-year negotiations, drives renewal and ARR growth, and coaches other Account Managers while representing customer needs to product, GTM, and packaging.