Strategic Enterprise Account Director - Remote

Cisive; Annapolis (MD); Hybrid; USD 120,000 - 180,000; Full time

Job summary

Cisive seeks an Account Director to lead and expand relationships with its most strategic clients. You will act as a senior point of contact, drive satisfaction, performance, and revenue, and coordinate IT, Ops, and Product teams to meet objectives.

Strong communication with executives and cross-functional collaboration are essential. You will oversee annual reviews, renewals, and program health, delivering insights and strategies that align with contractual commitments while guiding teams to

Qualifications

• Must communicate, present, and influence credibly with executive audiences.
• Experience delivering consultative, client-focused solutions.
• Proven ability to manage multiple high-impact projects with attention to detail.
• Excellent listening, documentation, and executive presentation skills.

Responsibilities

• Lead a portfolio of high-value enterprise accounts to ensure satisfaction and growth.
• Coordinate cross-functional engagement to meet client expectations.
• Prepare and deliver quarterly business reviews and program updates.
• Identify upsell opportunities aligned to client needs and goals.

Skills

Executive communication

Relationship building

Strategic thinking

Project management

Presentation skills

Listening and documentation

Education

High School Diploma or equivalent

Bachelor’s degree preferred

7–10 years account management experience

Tools

Microsoft Office

Google Apps

Salesforce

Help desk / project tracking software

Job description

Cisive seeks an Account Director to lead and expand relationships with its most strategic clients. You will act as a senior point of contact, drive satisfaction, performance, and revenue, and coordinate IT, Ops, and Product teams to meet objectives.

Strong communication with executives and cross-functional collaboration are essential. You will oversee annual reviews, renewals, and program health, delivering insights and strategies that align with contractual commitments while guiding teams to