Strategic Employee Relations Partner (Remote-First)

ElevenLabs; United States; Remote; USD 120,000 - 180,000; Full time

Job summary

ElevenLabs is seeking an ER Partner to scale and lead our employee relations program across multiple jurisdictions. You will own formal performance processes, investigations, grievances, and disciplinary matters in partnership with Legal and external counsel.

You will coach leaders through difficult conversations, design playbooks, and build scalable ER workflows that reduce risk and improve consistency as we grow globally. This is a remote-first role with cross-border responsibilities.

Qualifications

• Hands-on experience leading employee relations cases, including performance management, investigations, grievances, and disciplinaries.
• Strong judgment and the ability to handle sensitive issues with discretion, clarity, and fairness.
• Solid working knowledge of employment law principles and comfort working alongside in-house and outside counsel.
• Skilled in writing clear, defensible documentation and coaching leads through hard conversations.
• Comfortable moving fast and staying agile, shifting priorities quickly as cases and the business change, without losing rigour.
• Comfortable building process as well as running cases, as the ER function is still being built.
• Experience supporting globally distributed teams or multi-jurisdiction environments is a strong plus.

Responsibilities

• Lead formal performance processes, including back on track plans, end to end, in partnership with Leads and People Partners.
• Run fair, well-documented investigations into misconduct allegations, grievances, and complaints, from fact-finding through to outcome.
• Manage disciplinary, dismissal, and exit matters, drafting outcomes and communications with Legal.
• Partner with in-house employment counsel and, when necessary, outside counsel to assess risk.
• Triage incoming cases with People Partners using clear escalation criteria, so the right cases reach ER at the right time.
• Keep the case log and report on patterns, risks, and trends by team, region, and case type.
• Build playbooks, templates, and training that raise lead capability and cut avoidable cases.
• Build out a self-serve ER flow for leads, so that common ER cases become scalable.
• Partner with People Ops & Compliance teams to ensure smooth execution of terminations, local requirements, and compliance-heavy workflows.

Skills

Employee relations

Judgment & discretion

Employment law

Documentation writing

Agility & prioritization

Process building

Global teams experience

Job description

ElevenLabs is seeking an ER Partner to scale and lead our employee relations program across multiple jurisdictions. You will own formal performance processes, investigations, grievances, and disciplinary matters in partnership with Legal and external counsel.

You will coach leaders through difficult conversations, design playbooks, and build scalable ER workflows that reduce risk and improve consistency as we grow globally. This is a remote-first role with cross-border responsibilities.