About the role
ElevenLabs is an AI research and product company focused on voice, speech, and related platforms. This role leads our Employee Relations function, owning formal processes, investigations, and guidance across multiple jurisdictions as we scale globally.
What you'll do
- Lead formal performance processes end to end in partnership with Leads and People Partners
- Run fair investigations into misconduct, grievances, and complaints from fact finding through to outcome
- Manage disciplinary, dismissal, and exit matters with Legal and external counsel as needed
- Triage cases with People Partners using clear escalation criteria
- Maintain case logs and report patterns, risks, and trends by team, region, and case type
- Build playbooks, templates, and training to raise lead capability and reduce case volume
What they're looking for
- Hands-on experience leading employee relations cases in fast-growing environments
- Strong judgment and discretion handling sensitive issues
- Solid knowledge of employment law and comfort working with in-house and outside counsel
- Clear, defensible documentation and coaching skills for difficult conversations
- Ability to move fast, stay agile, and build processes as the ER function scales
- Experience supporting globally distributed teams or multi-jurisdiction environments
For applicants in Nigeria
- The listing states remote-first and mentions locations in East Coast USA or Europe for this role; Nigeria is not explicitly excluded, but verify timezone alignment during interview
- Timezone expectations are not fully specified beyond East Coast USA or Europe; confirm during interview
- Contract type is not specified; confirm whether employed or contractor during interview
- Pay currency or range is not specified; confirm during interview
- Visa or work-authorization notes are not stated; confirm eligibility requirements during interview