Strategic Employee Experience Partner

Press Ganey; United States; Hybrid; USD 81,000 - 115,000; Full time

Benefits offered by this job

Remote/Hybrid work options

Discretionary bonus

Job summary

Press Ganey in the United States seeks an Employee Experience Advisor to partner with healthcare and executive teams, listening to staff and translating feedback into action.

This remote/hybrid role guides survey strategy, manages cycles, and presents findings to senior leaders while training clients on Press Ganey’s tools. Requires a bachelor’s degree, 4+ years in healthcare or HR, and strong communication; travel ~25%.

Qualifications

• Bachelor’s degree in healthcare, HR, business, or related field.
• 4+ years of experience in healthcare, consulting, HR, or related field.
• Deep expertise in employee engagement and ability to advise on listening strategies.
• Exceptional presentation skills with credibility in executive settings.
• Experience working in or advising within the healthcare industry.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong verbal and written communication skills.
• Proficiency with Microsoft Office applications.

Responsibilities

• Serve as a strategic advisor to client leadership teams and guide listening strategies.
• Manage survey cycles with milestones, timelines, and deliverables.
• Present survey findings to senior leadership, translating data into actionable insights.
• Train and support clients in the use of Press Ganey’s tools and dashboards.
• Collaborate across teams to deliver integrated solutions.
• Leverage national data to contextualize performance and set goals.
• Maintain strong relationships with client stakeholders across organizations.
• Pursue ongoing learning to deepen expertise in employee engagement.

Skills

Bachelor's degree

Healthcare industry experience

Employee engagement

Presentation skills

Communication skills

Project management

Multitasking / time management

Microsoft Office

Education

Bachelor’s degree

Healthcare background preferred

Tools

Microsoft Office

Job description

Press Ganey in the United States seeks an Employee Experience Advisor to partner with healthcare and executive teams, listening to staff and translating feedback into action.

This remote/hybrid role guides survey strategy, manages cycles, and presents findings to senior leaders while training clients on Press Ganey’s tools. Requires a bachelor’s degree, 4+ years in healthcare or HR, and strong communication; travel ~25%.