Remote Senior Healthcare Experience & Strategy Leader

Press Ganey Associates LLC; Tennessee; Hybrid; USD 145,000 - 215,000; Full time

Job summary

Press Ganey Associates LLC is seeking an Associate Principal, Healthcare Consulting to partner with health system and health plan clients on strategic initiatives that improve patient experience, member experience, quality outcomes, workforce engagement, and organizational performance.

You will translate complex datasets into actionable strategies, lead workshops with executives, and manage multiple client workstreams to deliver measurable results in a remote US-based role.

Qualifications

• 5+ years in healthcare consulting or client-facing advisory roles.
• Experience with patient experience measurement programs (HCAHPS/Press Ganey).
• Ability to translate data into executive-ready recommendations.

Responsibilities

• Lead analytics and insight development for healthcare engagements.
• Facilitate workshops and strategic planning with senior leaders.
• Develop dashboards, scorecards, and data visualizations.
• Manage multiple client workstreams with high quality and timeliness.

Skills

Analytical thinking

Executive communication

Stakeholder influence

Dashboard design

Project management

Healthcare analytics

Power BI / Tableau

Excel proficiency

Education

Bachelor's degree in Healthcare Admin / Public Health / Business / related field

Master's degree in Healthcare Admin / MBA / MPH (preferred)

Tools

Power BI

Tableau

Excel

PowerPoint

Job description

Press Ganey Associates LLC is seeking an Associate Principal, Healthcare Consulting to partner with health system and health plan clients on strategic initiatives that improve patient experience, member experience, quality outcomes, workforce engagement, and organizational performance.

You will translate complex datasets into actionable strategies, lead workshops with executives, and manage multiple client workstreams to deliver measurable results in a remote US-based role.