Strategic Education Accounts Director

Cengage Group

Oklahoma City (OK)

On-site

USD 42,000 - 54,000

Full time

6 days ago

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Job summary

Cengage is seeking a Strategic Account Director to serve as a senior, customer-facing leader responsible for strategic account revenue and long-term partnerships across higher education institutions in North America. The role blends new business development with post‑sale ownership to ensure customer value realization and sustained growth.

The position requires leading complex negotiations, owning account strategy and forecasts, and driving renewals and expansion in collaboration with

Qualifications

5+ years of successful experience in educational or enterprise‑level sales.
Proven ability to own and complete strategic account plans with long‑term revenue accountability.
Deep understanding of higher‑education institutional financial and academic decision‑making structures.
Proficiency with Microsoft Office and CRM platforms, preferably Salesforce.

Responsibilities

Lead complex contract negotiations with senior‑level academic and administrative leaders.
Own the overall account strategy and forecast for each institution within the assigned territory.
Drive institutional revenue growth and CU renewals by proactively managing renewal timelines and upsell, expansion, and conversion opportunities.
Partner closely with sales, channel, customer success, marketing, and operations teams to ensure cohesive execution and accountability across institutional programs.
Exhibit thought leadership within the institutional sales process and position oneself as a subject‑matter authority.