Strategic Account Director, Higher Education Sales

Cengage Group

Provo (UT)

On-site

USD 42,000 - 54,000

Full time

6 days ago

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Job summary

Cengage Group in the United States is seeking a Strategic Account Director to act as a senior, client-facing executive responsible for account-level revenue and long-term relationships across institutional partners.

The role bridges new business development with deep post-sale ownership, leads multi-year account planning, renewal strategies, and expansion opportunities, and collaborates with regional managers, customer success, and cross-functional teams to align institutional goals with Cengage

Qualifications

BA or BS degree required.
5+ years of successful experience in educational or enterprise-level sales.
Proven ability to own and complete strategic account plans with long-term revenue accountability.
Strong background in high-level negotiations.

Responsibilities

Lead complex contract negotiations with senior-level academic and administrative leaders.
Own the overall account strategy and forecast for each institution within the assigned territory.
Develop multi-year growth, retention, and expansion plans aligned with institutional priorities.
Drive institutional revenue growth and renewals by proactively managing renewal timelines and upsell opportunities.
Partner with sales, channel, customer success, marketing, and operations teams to ensure cohesive execution.