Strategic Distributor Account Manager

Molex; Georgetown (TX); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Flexible spending and health savings

Life insurance

Disability

Retirement

Paid vacation/time off

Educational assistance

Infertility assistance

Paid parental leave

Adoption assistance

Job summary

Molex is seeking an Account Manager in the manufacturing sector to lead a customer-facing team supporting medium to large distributors. You will deliver responsive service, accurate quoting, and proactive problem-solving to strengthen relationships and drive growth.

You will coordinate with Sales, Marketing, Engineering, and Operations to ensure a seamless experience from inquiry through delivery and after-sales support, while maintaining focus on revenue retention and customer satisfaction.

Qualifications

• Bachelor’s degree or equivalent required.
• 3–7 years in customer service or account roles.
• Ability to read, analyze, and present information clearly.
• Strong written and verbal communication with stakeholders.

Responsibilities

• Own key distributor relationships as primary contact for assigned accounts.
• Drive revenue retention and growth by strengthening relationships and identifying expansion opportunities.
• Oversee quote quality, pricing communication, delivery timelines, and order changes to improve confidence.
• Coordinate with cross-functional teams to resolve issues and ensure timely decisions.
• Provide product application guidance by coordinating with Engineering/PM as needed.

Skills

Bachelor's degree

3-7 years experience

Customer service

Distributor/B2B experience

Education

Bachelor’s degree

Job description

Molex is seeking an Account Manager in the manufacturing sector to lead a customer-facing team supporting medium to large distributors. You will deliver responsive service, accurate quoting, and proactive problem-solving to strengthen relationships and drive growth.

You will coordinate with Sales, Marketing, Engineering, and Operations to ensure a seamless experience from inquiry through delivery and after-sales support, while maintaining focus on revenue retention and customer satisfaction.