Strategic Distribution & Connectivity Manager

Hard Rock Hotel & Casino Ottawa; Las Vegas (NV); On-site; USD 90,000 - 130,000; Full time

Job summary

Hard Rock Las Vegas is seeking a Distribution & Connectivity Manager to optimize the hotel’s distribution ecosystem, ensuring accurate representation across direct and third-party channels and driving revenue opportunities.

You will report to the VP of Revenue Management and work with Marketing, Reservations, Digital, and IT to maximize online visibility, channel performance and connectivity across all platforms.

Qualifications

• Bachelor’s degree in Hospitality, Business, Marketing, Technology or related discipline preferred.
• 5+ years of hotel revenue management, distribution, eCommerce, reservations or related experience preferred.
• Strong working knowledge of CRS, PMS, RMS, GDS, OTA extranets, booking engines and distribution/channel-management platforms.
• Experience managing third-party connectivity, integrations and distribution partnerships.
• Strong analytical skills with the ability to evaluate channel production, profitability and distribution performance.
• Experience in a large-scale luxury resort, casino resort or complex multi-channel hotel environment preferred.

Responsibilities

• Manage and optimize hotel distribution and connectivity across direct, OTA, GDS, wholesale and other third-party channels.
• Ensure rates, availability, restrictions, packages and inventory are accurately distributed across all connected platforms.
• Monitor channel production, booking trends, conversion and distribution costs to identify opportunities to improve revenue and channel mix.
• Execute pricing, inventory and availability strategies consistently across distribution channels.
• Identify and evaluate emerging distribution channels and partnership opportunities.
• Serve as the primary business owner for distribution connectivity, interfaces and channel integrations.
• Troubleshoot distribution and connectivity issues in partnership with IT, system vendors and external partners.
• Support implementation, testing and optimization of new distribution technologies, interfaces and partner connections.
• Continually monitor the property’s website and third-party booking channels for rate accuracy, availability, content quality and booking functionality.
• Identify discrepancies in rates, room types, packages, imagery, descriptions and availability and coordinate timely resolution.
• Partner with Digital Marketing teams to improve the direct booking experience and online merchandising.
• Monitor competitor positioning and digital distribution activity to identify opportunities.
• Collaborate with Travel Industry Sales on day-to-day distribution relationships with OTAs, GDS partners, wholesalers, technology providers and other third-party hotel distribution partners.
• Assist with developing and maintaining key departmental reports.
• Engage in evaluating metrics from key reports to provide analytical insight to drive positive results.

Skills

Revenue management

Channel management

Analytical skills

Cross-functional collaboration

Strategic thinking

Education

Bachelor’s degree in Hospitality/Business/Marketing/Technology

Tools

CRS

PMS

RMS

GDS

OTA extranets

Booking engines

Channel-management platforms

Job description

Hard Rock Las Vegas is seeking a Distribution & Connectivity Manager to optimize the hotel’s distribution ecosystem, ensuring accurate representation across direct and third-party channels and driving revenue opportunities.

You will report to the VP of Revenue Management and work with Marketing, Reservations, Digital, and IT to maximize online visibility, channel performance and connectivity across all platforms.