Distribution & Connectivity Manager — Luxury Resort

Seminole Hard Rock Hotel & Casino

Las Vegas (NV)

On-site

USD 110,000 - 150,000

Full time

3 days ago

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Job summary

Seminole Hard Rock Hotel & Casino in Las Vegas seeks a Distribution & Connectivity Manager to optimize the hotel’s distribution ecosystem, boosting online visibility, channel performance, and revenue opportunities. The role reports to the VP of Revenue Management and Optimization and collaborates with Revenue Management, Marketing, Reservations, Digital and IT.

You will oversee connectivity across direct and third-party channels, ensure accurate rates and content, identify new distribution

Qualifications

Bachelor's degree in Hospitality, Business, Marketing, Technology or related discipline preferred.
5+ years of hotel revenue management, distribution, eCommerce, reservations or related experience preferred.
Strong working knowledge of CRS, PMS, RMS, GDS, OTA extranets, booking engines and distribution/channel-management platforms.
Experience managing third-party connectivity, integrations and distribution partnerships.
Strong analytical skills with the ability to evaluate channel production, profitability and distribution performance.
Experience in a large-scale luxury resort, casino resort or complex multi-channel hotel environment preferred.

Responsibilities

Manage and optimize hotel distribution and connectivity across direct, OTA, GDS, wholesale and other third-party channels.
Ensure rates, availability, restrictions, packages and inventory are accurately distributed across all connected platforms.
Monitor channel production, booking trends, conversion and distribution costs to identify opportunities to improve revenue and channel mix.
Execute pricing, inventory and availability strategies consistently across distribution channels.
Identify and evaluate emerging distribution channels and partnership opportunities.
Serve as the primary business owner for distribution connectivity, interfaces and channel integrations.
Troubleshoot distribution and connectivity issues in partnership with IT, system vendors and external partners.
Support implementation, testing and optimization of new distribution technologies, interfaces and partner connections.
Continually monitor the property's website and third-party booking channels for rate accuracy, availability, content quality and booking functionality.
Identify discrepancies in rates, room types, packages, imagery, descriptions and availability and coordinate timely resolution.
Partner with Digital Marketing teams to improve the direct booking experience and online merchandising.
Monitor competitor positioning and digital distribution activity to identify opportunities.
Collaborate with Travel Industry Sales on day-to-day distribution relationships with OTAs, GDS partners, wholesalers, technology providers and other third-party hotel distribution partners.
Assist with developing and maintaining key departmental reports.
Engage in evaluating metrics from key reports to provide analytical insight to drive positive results.