Strategic Operations & Analytics Manager

Hard Rock Hotel & Casino Ottawa; Las Vegas (NV); On-site; USD 120,000 - 150,000; Full time

Job summary

Hard Rock Las Vegas is actively seeking a Manager of Operational Planning to lead cross-functional initiatives across the property, oversee governance, and support opening readiness for the resort. The role emphasizes delivering actionable plans and measurable results across complex projects.

The ideal candidate will manage project plans, dashboards, and executive updates, while guiding analysts and coordinating stakeholders through a fast-paced environment, including nights, weekends, and

Qualifications

• Bachelor’s degree in Business Administration, Project Management, Analytics, Finance, or related field.
• Minimum five (5) years of experience in project management, operational planning, consulting, business operations, or related disciplines.
• Minimum two (2) years of experience leading projects or cross-functional initiatives.
• Proven ability to manage complex projects from planning through execution.
• Experience with project management platforms such as Monday.com, Smartsheet, or Microsoft Project preferred.
• Experience in hospitality, gaming, entertainment, or large-scale service organizations preferred.
• Experience supporting large-scale openings or operational readiness initiatives strongly preferred.
• Strong analytical, organizational, communication, and stakeholder management skills.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Manage project plans, timelines, milestones, and critical path deliverables.
• Coordinate cross-functional initiatives to ensure alignment, accountability, and timely execution.
• Lead operational readiness and opening preparation activities.
• Serve as the primary administrator for Monday.com, including project tracking, governance, and reporting.
• Facilitate project status meetings, stakeholder reviews, and leadership updates.
• Identify project risks, dependencies, and roadblocks and develop mitigation plans.
• Develop and maintain project dashboards, scorecards, and executive reporting tools.
• Prepare presentations, status reports, and executive summaries for senior leadership.
• Monitor project performance and provide insights and recommendations to support decision-making.
• Support change management, communication planning, and stakeholder engagement efforts.
• Partner with department leaders to ensure successful implementation of strategic initiatives.
• Ensure the accuracy and confidentiality of project and operational data.
• Provide guidance and project direction to analysts and project team members as assigned.
• Perform other duties as assigned.

Skills

Project management

Cross-functional collaboration

Analytical skills

Stakeholder management

Education

Bachelor’s degree

Tools

Monday.com

Smartsheet

Microsoft Project

Job description

Hard Rock Las Vegas is actively seeking a Manager of Operational Planning to lead cross-functional initiatives across the property, oversee governance, and support opening readiness for the resort. The role emphasizes delivering actionable plans and measurable results across complex projects.

The ideal candidate will manage project plans, dashboards, and executive updates, while guiding analysts and coordinating stakeholders through a fast-paced environment, including nights, weekends, and